said by tim tim tim:
so gas goes up, food goes up, employees salary goes up ( to cover everything else going up), service calls are free, benefits for employees goes up yet you guys complain every time the price raises a little.
No complaints here, so long as they're honest about it.
If they want to unbundle hardware from the monthly service, that's fine - so long as the charge is reasonable and/or they allow a buy-out.
If they want to raise rates, that's fine too.
But hiding behind a weasily "mandatory not-a-modem-rental fee" smacks of the worst of telcos past.