So, about a month ago, I posted a thread on the official Hughesnet forums
titled "Tumblr and TurboPage Function" which detailed a problem I'd been having with Tumblr
when my TurboPage Function was enabled. Long story short, with TurboPage on, Tumblr
would log me out when I tried to ask a blog a question. The response I got back, as you can see, was not exactly satisfactory.
After a month of on-and-off responses, they basically tell me "You should probably upgrade!" My question? Why? Why should I upgrade when my current service, up until the last year or so, has been acceptable? Why should I upgrade to something that may be superior performance-wise, but vastly inferior
in the long run? Why should I upgrade? So your engineers won't have to deal with my problem?
As I said there, I realize that Katie is just "doing her job" and trying to push the new hardware to people, but you know, not everyone is going to want
to upgrade. And as I also said, not everyone can
upgrade. I know I certainly can't. Do they know that? Probably not. But telling me the simple solution to my problem is to upgrade certainly is not going to instill me with confidence in my company of choice.--
ISP: HughesNet Satellite Internet
Modem Model: HN9000
Service Plan: Grandfathered ProPlus -- 425 MB + 100 MB/day, 1050 MB total, 1.6 Mbps DL; 250 Kbps UL)