http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27558473 en Wed, 19 Jun 2013 09:06:08 EDT Wed, 19 Jun 2013 09:06:08 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27612208 Constant Reboots 'coz theres some nifty little visual aids in thar and a linky to moar edumacation! won't solve your problem but it'll help you to see and kinda understand whats going on a little better. :) At least in regards to T3's & T4's.
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You see there is only one constant. One universal. It is the only real truth. Causality. Action, reaction. Cause and effect.
Twitter:Merv Chat:irc.teksavvy.ca]]> http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27612208 Thu, 11 Oct 2012 11:39:52 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27606392 Teddy Boom in Toronto.]]> http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27606392 Tue, 09 Oct 2012 18:52:10 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27604224 http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27604224 Tue, 09 Oct 2012 10:18:39 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27602924
I'm about ready to switch providers at this point, Teksavvy just keeps giving me the run around , and now have cost me $100 doing so , I can't even put a dollar amount on the aggravation and time they have cost me, constantly running through the same nonsense on the phone with their techs, this problem started for me mid august, still on going, I will not be recommending their service to anyone any longer. ]]> http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27602924 Mon, 08 Oct 2012 20:52:21 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27575314
Everything has been working fine for quite some time, and my signal is well within the acceptable bounds:

Status Code: Operational
Software Version: STAC.02.16
Software Model: a81a
Bootloader: 2.3.0

Cable Signal Details
Forward Path:
Channel Frequency Power SNR BER Modulation
1 603.0 MHz 7.6 dBmV 37.8 dB 4.418 % 256 QAM
2 591.0 MHz 7.7 dBmV 37.8 dB 4.419 % 256 QAM
3 597.0 MHz 7.4 dBmV 38.2 dB 4.420 % 256 QAM
4 609.0 MHz 7.5 dBmV 37.8 dB 4.420 % 256 QAM
5 615.0 MHz 7.6 dBmV 37.9 dB 4.420 % 256 QAM
6 621.0 MHz 7.5 dBmV 37.9 dB 4.420 % 256 QAM
7 633.0 MHz 7.6 dBmV 37.8 dB 4.420 % 256 QAM
8 639.0 MHz 7.6 dBmV 37.9 dB 4.420 % 256 QAM
Return Path:
Channel ID Frequency Power Modulation
4 38.6 MHz 39.0 dBmV 16 QAM
1 31.3 MHz 38.8 dBmV 16 QAM
2 25.3 MHz 39.0 dBmV 16 QAM
3 22.1 MHz 39.0 dBmV 16 QAM

Every modem reboot one of the return path channels will turn gray (each time a different channel ID) and it will say "Return Path (Partial Service)"

Here are my ping stats:
--- google.ca ping statistics ---
647 packets transmitted, 271 packets received, 58.1% packet loss
round-trip min/avg/max/stddev = 9.146/28.040/136.918/15.847 ms

As you can see the mean latency is very low (28.040), meaning when it is able to obtain a link the link is good. I'm wondering perhaps if it's just the 500 Duplex building that's having the issue.]]> http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27575314 Sun, 30 Sep 2012 12:17:36 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27573320 http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27573320 Sat, 29 Sep 2012 13:19:26 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27573311 http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27573311 Sat, 29 Sep 2012 13:15:00 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27572836 http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27572836 Sat, 29 Sep 2012 08:19:31 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27567253
Keep a log if necessary for the next few days.
Track when your having and issue to see if there is a pattern.

I hope your issue has been resolved.

:)]]> http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27567253 Thu, 27 Sep 2012 13:47:30 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27567140
A ticket was open with Rogers and then within a few hours I am back to normal, it's been ongoing now for weeks(On a few days off a few days). Whatever Rogers is doing, it fixes it, I'm hoping for good this time, but will have to wait another week or two to see.]]> http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27567140 Thu, 27 Sep 2012 13:24:20 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27562892
What's driving this problem is the loss of IP during modem operation ... presumably because the modem is not getting a response from the DHCP server. This seems to be more and more common problem these days. THere isn't a lot of documentation about the IP loss error message.]]> http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27562892 Wed, 26 Sep 2012 11:32:34 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27561462 Friend of mine had frequent cable disconnects in an apartment, another wall plug worked it out.]]> http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27561462 Tue, 25 Sep 2012 21:56:29 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27560963
Rogers updated the ticket I have open with teksavvy, and it came back to life this afternoon, but this has been going on over a month now of the same back and forth ME>TEKSAVVY>ROGERS -Work again for a few days, goes down a few days later, rinse repeat..
It's driving me nuts.]]> http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27560963 Tue, 25 Sep 2012 18:57:58 EDT http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27560834 If not, try replacing the cable from the splitter.
I had soo many T3 timeouts in a day it was driving my crazy, turns out the cable from the splitter to the modem sucked, replaced with new RG6 cable, smooth sailing now.
Good luck.]]> http://www.dslreports.com/forum/Re-Cable-T3-Timeouts-27560834 Tue, 25 Sep 2012 18:13:24 EDT http://www.dslreports.com/forum/Cable-T3-Timeouts-27558473
My service has been without interruption for well over a year now, in the last month, I've had consistent T3 timeout events.

I'll call support , Within a day or 2 my service goes back to normal for a few days, then goes back to the same T3 timouts.

I am in the Yonge & Eglinton area, Is there anyone else out there experiencing the same issue?

Rogers have been several times now, always confirming there is no issue with the line, both techs have told me this problem is with Teksavvy.

Sep 25 2012 11:37:21 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:31 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:13 6-Notice Cable Modem Reboot due to IP loss ;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;

]]> http://www.dslreports.com/forum/Cable-T3-Timeouts-27558473 Tue, 25 Sep 2012 08:18:30 EDT