|reply to koreyb |
Re: You don't get how Wholesale works.
@koreyb The main issue I had was with tech support and the lack of accountability when modem issues occurred. I'd rather not support the big corporations (due to the issues you mentioned above), but I also am not in favour of covering the costs for a modem that is still under warranty.
David contacted me and made it his priority to resolve the issue, which I really appreciate. So Thanks David! Now, I'm waiting to see if the discussed changes show up the next billing cycle.