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thisisthespo

join:2012-10-03
reply to koreyb

Re: You don't get how Wholesale works.

@koreyb The main issue I had was with tech support and the lack of accountability when modem issues occurred. I'd rather not support the big corporations (due to the issues you mentioned above), but I also am not in favour of covering the costs for a modem that is still under warranty.

UPDATE:

David contacted me and made it his priority to resolve the issue, which I really appreciate. So Thanks David! Now, I'm waiting to see if the discussed changes show up the next billing cycle.
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