said by SwitchM4ster :I am not getting what I pay for. As part of what I PAY for is the ability to have the initial burst speeds which are included in my package.
You do know you get what you pay for right? - Granted if you have the 100meg tier and you get 36meg down now then yes, that would be cause for concern - yet those files were not updated. That bug that showed your speeds in excess of 2x-5x was just a glitch in the Matrix.