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SeaSeaTee5

join:2010-05-06
Maryland

reply to Gordo74

Re: [Connectivity] New Install - Drop Fee?

Keep in mind, inside wiring is the homeowners responsibility, NOT Comcast's. Basically, the harder it is to run the coax, the more it cost's. If you foresee a difficult cable run, you might want to go with the contractor that quoted you..

As of a year or so ago, a standard install included hooking up the equipment to existing lines. Any additional outlet would be subject to a charge. it depends on how difficult it would be to run the line. If the tech just needs to drop a line through the floor into a crawl space, or wrap around the house, they will usually do it at the time of install. When I say through the floor, I'm talking about drilling directly through the floor, not fishing it in to a wall. This may be charged as an additional outlet fee. Used to be about $25. Many of techs will just run the line and waive the charge, but some will let dispatch know to add it to the bill. Really depends on the tech.

If you want the line run into a wall, there may be a wallfish fee. Was about $55 for a BASIC wallfish. A wallfish may require a reschedule depending on whether or not the tech has time (and that he knows how to do it). If you require a CUSTOM wallfish (multiple stories, outside walls) some areas have contractors who will do this, but they can be charged at hourly rates. If you wait until the day of install, this will require another appointment. Some areas will not do any custom work and advise you to call an electrician.

You should be able to pick up a pricing card from Comcast that details what any additional charges may be.


Gordo74
Premium
join:2003-10-28
Monroeville, PA

said by SeaSeaTee5:

Keep in mind, inside wiring is the homeowners responsibility, NOT Comcast's. Basically, the harder it is to run the coax, the more it cost's. If you foresee a difficult cable run, you might want to go with the contractor that quoted you..

If you want the line run into a wall, there may be a wallfish fee. Was about $55 for a BASIC wallfish. A wallfish may require a reschedule depending on whether or not the tech has time (and that he knows how to do it). If you require a CUSTOM wallfish (multiple stories, outside walls) some areas have contractors who will do this, but they can be charged at hourly rates. If you wait until the day of install, this will require another appointment. Some areas will not do any custom work and advise you to call an electrician.

You should be able to pick up a pricing card from Comcast that details what any additional charges may be.

See? Even on here we get multiple opinions. I'm just looking to nail something down, as I know many Comcast workers themselves browse these forums.

It would be a basic wallfish. 1st story to basement, directly through the wall and down. I am just trying to figure out if Comcast will do the drop for free seeing as how it is new service and if that install appointment costs me anything over a self install kit (nothing).

medbuyer

join:2003-11-20
kudos:4

said by Gordo74:

It would be a basic wallfish. 1st story to basement, directly through the wall and down. I am just trying to figure out if Comcast will do the drop for free seeing as how it is new service and if that install appointment costs me anything over a self install kit (nothing).

what I think you want to tell the installer is when he lays down new coax from pedestal to your demarc, run a new wire from demarc going to 1st floor where you want the modem.

doing this, he might have to drill through your outside wall to go inside where you want the modem, basically bypassing the basement split.

and if you don't want holes drilled, you just might have to swallow that $175 install. OR, since you made it sound like it was easy to warrant a free wallfish, why not do it yourself?

said by SeaSeaTee5:

Keep in mind, inside wiring is the homeowners responsibility, NOT Comcast's. Basically, the harder it is to run the coax, the more it cost's.

couldn't agree more with what SeaSeaTee5 See Profile said...

better yet, can you post pics of what your demarc, basement and where the wallfish will be?


Gordo74
Premium
join:2003-10-28
Monroeville, PA

said by medbuyer:

doing this, he might have to drill through your outside wall to go inside where you want the modem, basically bypassing the basement split.

and if you don't want holes drilled, you just might have to swallow that $175 install. OR, since you made it sound like it was easy to warrant a free wallfish, why not do it yourself?

better yet, can you post pics of what your demarc, basement and where the wallfish will be?

It would be on the innermost wall.

And why I don't do it myself is quite honestly, I don't know how. I know how to drill through floors or ceilings, but not wall fish to make it all nice-like.

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