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momcat1
No Relation To The Bobcat

join:2002-10-21
Wappingers Falls, NY
Reviews:
·Optimum Online
reply to cabletecht

Re: [iO] New Guide Rollout

said by cabletecht:

After the roll out there were issues with SA boxes in those areas. Some started losing specific channels (black screens), and some would lose audio on all channels. Both issues are resolved by a reboot of the box.

Yes, inquiring minds would love to know!

Esp since Dutchess hasn't even shown any signs of any impending change, EXCEPT for the channels that black out completely, out of the blue, and don't come back up for a few HOURS. BTW, it was not during sun spot times either - I checked.

Yes, I'm shouting, cause I'm mad as hell...

If we're not currently being updated, then we shouldn't have to suffer through the bugs that those who have been updated are going through. There will be time enough when it finally is our turn to update, although after reviewing CV's information page I don't really see the point. It had better be REAL good.

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:3
If you are not updated with the new guide then you do not have the bugs. Any black screen you see is unrelated to bugs that people with the new software have.


anonnn

@optonline.net
reply to momcat1
I'm in the Woodbury system, and none of our SA boxes have gotten the new guide. Oddly enough, last night our boxes automatically rebooted around 4AM and several channels went out for a few hours. Mind you, this is the second time the boxes have rebooted in the middle of the night since the rollout began. Would love to know what exactly is going on with the status of the rollout at this point and why my boxes have been rebooting...


ilsno

@optonline.net
Has anyone anywhere gotten the guide with a Samsung Box? Im itching to get it and keep checking every morning.

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:3
reply to anonnn
There was maintenance in parts of Nassau affecting a number of channels last night. Sounds like you were involved. I don't think it involved any reboots though, that might have been something else.


momcat1
No Relation To The Bobcat

join:2002-10-21
Wappingers Falls, NY
Reviews:
·Optimum Online
reply to anonnn
said by anonnn :

I'm in the Woodbury system, and none of our SA boxes have gotten the new guide. Oddly enough, last night our boxes automatically rebooted around 4AM and several channels went out for a few hours. Mind you, this is the second time the boxes have rebooted in the middle of the night since the rollout began. Would love to know what exactly is going on with the status of the rollout at this point and why my boxes have been rebooting...

Only the second time? Count yourself lucky. Ours do it 5 nights out of 7. And the blacked out channels have been happening during prime time.


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
reply to ilsno
+1