I believe I've posted this question before but don't believe it ever got responses and I gave up on the project. Anyways back at it and the online results don't seem to be helping. I have a Cisco 7970 running the SIP Firmware version 9-3-1. I've verified a Soft Phone on my computer at the remote location is able to connect to the extension and make calls just fine. But the Cisco 7970 I cannot get to connect, it just brings me to the desktop with the extension 201 listed as a button but a red x.
I can't seem to modify the SIP settings from the phone menu even with it unlocked as such I'm trying to use the SEP.cnf.xml file to have it pull its settings. I know it did at one point as it pulled the extension info and updated the firmware. From the status screen it looks like it pulls the config file.
Here's the config file,
Again I'm able to use soft phones without an issue, so I'm not sure if it's still possibly something at the remote end on Trixbox or in the config. I have the SIP Ports and Voice Ports open on the remote end.
Also here's my sip_nat.cnf
I've attached a dump from terminal showing the sip debug info, [officeip] is where the trixbox is and [remoteip] is where the phone is.--
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