said by wysiwyg1972:
I was able to set it to bridge mode myself, without the need to call Rogers...
Just disable the gateway function. Check this guide (section 2.6) for details. If function doesn't appear, do a hard reset on the modem first and connect to modem from port 1.
»www.westmancom.com/fileadmin/con ··· tron.pdf
If you're renting the modem and using it in bridge mode, I'd suggest switching it to the Cisco one and saving yourself some money. No point paying Rogers an extra $1 a month for the "enhanced wifi gateway" when they can't even advise you on how to take advantage of all those features.