pflogBueller? Bueller? MVM join:2001-09-01 El Dorado Hills, CA |
to SpaethCo
Re: [Speed] Comcast Business Class Speed Upgraded in Californiasaid by SpaethCo:said by pflog:Anyone else in California on a 22/5 (now 27/7?) plan who can do a pcap and generate similar data to see if the shaping is broken in other locations as well? I don't have the data to post right now, but yes, I'm observing the same behavior in the Minneapolis market. Ok, cool. I was starting to worry it was my TCP stack, but I've fiddled with a number of things including different congestion control algorithms, etc and am seeing similar results and the fact that it's relatively smooth in the beginning then erratic after the point where powerboost would normally cease tells me it is something on Comcast's end. I'm guessing they are just ironing out the kinks in the buffering/etc with the new speed profiles? |
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JohnInSJ Premium Member join:2003-09-22 Aptos, CA |
JohnInSJ
Premium Member
2012-Oct-11 3:20 pm
said by pflog:I'm guessing they are just ironing out the kinks in the buffering/etc with the new speed profiles? Seems like it to me, too, on whatever 12/2 is now I saw a brief moment of speedboost on the uplink this morning. Once. Weird. |
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SpaethCoDigital Plumber MVM join:2001-04-21 Minneapolis, MN |
to pflog
Yeah, after seeing that behavior I ended up using tc to smooth the traffic myself using hierarchical token buckets on my Linux NAT box. What I'm doing is loosely based on this: » www.iplocation.net/tools ··· trol.phpI've had favorable results shaping to 30,000,000 bps so far. |
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From my latest bill, the name of my plan changed to: "Ultra Internet 22Mbps with Powerboost speeds up to 30Mbps". I just upgraded from the 12Mbps to the 22Mbps this month, so can anybody else say if that was always there or not on their bill too? |
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ropeguru Premium Member join:2001-01-25 Mechanicsville, VA 1 edit |
ropeguru
Premium Member
2012-Oct-12 9:12 am
Here is what is on mine:
Internet Premium Pkg 10/05 - 11/04 99.95 Business Class Internet
Here is what it was:
Ultra Internet Service 09/05 - 10/04 99.95
To add that my July bill had this:
Ultra Internet Service 08/05 - 09/04 99.95 Includes PowerBoost
So they have taken away powerboost without notifying us business customers and changed the package name TWICE! Would be nice if one of the folks from Corporate would chime in and tell us what is going on.
Guess it is time to call my rep and hammer on him.
EDIT: Added July bill and changed some wording |
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biomesh Premium Member join:2006-07-08 Tomball, TX |
biomesh
Premium Member
2012-Oct-12 9:25 am
The speeds at » business.comcast.com/smb ··· et/plans have been updated, but the prices have not increased. I hope this just means the speeds were increased and not the prices going forward. |
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ropeguru Premium Member join:2001-01-25 Mechanicsville, VA |
ropeguru
Premium Member
2012-Oct-12 9:49 am
I just got a response back from my rep that assured me that the PowerBoost speeds I used to see have not been removed for my market. He advised me to contact customer care, and I will, to check on the issue. I also advised him that if the terms had changed, I would possibly be looking to cease the current contract with no ETF. |
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NetFixerFrom My Cold Dead Hands Premium Member join:2004-06-24 The Boro Netgear CM500 Pace 5268AC TRENDnet TEW-829DRU
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NetFixer
Premium Member
2012-Oct-12 12:15 pm
said by ropeguru:I just got a response back from my rep that assured me that the PowerBoost speeds I used to see have not been removed for my market. He advised me to contact customer care, and I will, to check on the issue. I also advised him that if the terms had changed, I would possibly be looking to cease the current contract with no ETF. Wow, you actually have a sales rep who returns your calls/emails? I have not been able to get any kind of reply from my "official" sales rep since the day that I signed the contract. Anything I have needed since that day, I have had to just make multiple calls to support, or use the » Comcast Direct forum (or just post here and hope that someone from Comcast would see the thread). |
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ropeguru Premium Member join:2001-01-25 Mechanicsville, VA |
ropeguru
Premium Member
2012-Oct-12 12:43 pm
Guess I should feel lucky. I have also posted in the Direct forum and ComcastSteve just replied. However, what he replied with really didn't make much sense. So I am awaiting further clarification. |
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