dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
9107
share rss forum feed


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to pulp46

Re: [OUTAGE] No Route in Nepean/ Stittsville

LOL watch where you're driving!
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to chromius
great. that's awesome to get some confirmation.
--
Marc - CEO/TekSavvy


sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:13
reply to TSILiz
A typical dose of Rogers forgetting the total impact of their node splits on their TPIA clients.


pulp46
Premium
join:2003-01-28
reply to TSI Marc
I need my internetz for work. If I can get a heads up of a possible outage.... the more work I can accomplish when its online so as to alleviate the pain of being swamped when it returns. LOL


sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:13
It's hard to know pulp ... Rogers doesn't warn its own customers that it's doing work, so they sure as hell aren't going to notify the TPIAs. After all, residential internet shouldn't be life or death ... according to Rogers!

mmasse

join:2011-03-16
reply to TSI Marc
I'm trying to connect from work but so far no luck.
I'll do a reboot when I get home.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to pulp46
yeah, unfortunately we don't get any warnings either..

I hope that the same areas don't get shuffled around too often.. somehow I have it in my mind that this will all settle down after a while and we get enter into a period of steadiness.
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to mmasse
k, hopefully it just needs a kick start.
--
Marc - CEO/TekSavvy

mlord

join:2006-11-05
Nepean, ON
kudos:13

1 edit
Well, they're definitely NOT done working on the Fallowfield POI -- not everyone has 8/4 yet, so more work to be done. Hopefully without big outages.


pulp46
Premium
join:2003-01-28
Oh SNAP! I'd forgotten about that... still not upgraded here in Carp. My lord!


dgrant

@algonquincollege.com
reply to stittsville14
Yea... I'm at school now, haven't made it home to check on updates. It's a "stay at school with internet" or "go home to who knows what". I would rather come home to a giant dinosaur in my living room then having no internet . *sigh*

stittsville14

join:2010-10-24
Stittsville, ON
In my experience, finding a giant dinosaur in your home is much more likely than finding that Rogers has fixed something. I had Rogers wait three years to replace a faulty buried cable that was interfering with our ability to get the HD TV channels we were paying for that period. They fixed it just in time for me to abandon them and go completely digital OTA. They wondered why I didn't find their retention offer to be enticing. LOL. I'm actually kinda glad to have Teksavvy as a middleman, I just cannot abide the stress of dealing with Rogers.

highwire2007

join:2008-05-17
Nepean, ON
reply to mlord
Interesting. My area has not been upgraded yet (still 4x1), yet the 1 hour lease times we've had for the past 5 or 6 months is back to 7 days. I still have the same 24.x.x.x IP address I've had since June or July of 2011.

stittsville14

join:2010-10-24
Stittsville, ON
reply to TSI Marc
said by TSI Marc:

Just got news that it should be fixed as per Rogers. Can anybody confirm?

Just heard from my son that we're back online in Stittsville, didn't even need to power cycle the modem, everything is just back to life and from what he tells me, performance seems to be up. Happy happy.


TSI Keith
Premium
join:2012-07-09
kudos:5
That is great to hear thank you for confirming!

Hopefully we'll have some more good reports soon.

mmasse

join:2011-03-16
Not fixed for me. Still no ip address.

mmasse

join:2011-03-16
reply to TSI Keith
I'm very frustrated to find out now that despite my direct form post you did not create a ticket for me.


TSI Keith
Premium
join:2012-07-09
kudos:5
I have reviewed your thread on the direct forum and I do apologize. The ball was definitely dropped on this one, the conversation revolved around your IP address which is certainly the most important part of a DHCP issue, however the rest of the information we would need, the template that we must complete, to open a ticket with Rogers was not provided/requested until today.

I will get this ticket submitted for you ASAP if you can stop by your direct post one more time there is still a little bit of information missing.

Thank you,
Keith
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

mmasse

join:2011-03-16
Internet just came on for me in Barrhaven.

Thank you Keith for your quick response.


TSI Jonathan
Premium
join:2011-08-24
canada
kudos:10
Good to hear! Please let us know if we can assist you with anything else.

yydmay

join:2010-11-28
reply to TSILiz
I live in Barrhaven area and not affected by this outage, however, my modem log shows some maintenance done on last Wed. The Power level used to be around 7-8dbmv and BER were all 0, after maintenance, power level dropped to 3-4. I'll keep monitoring for awhile see if there is any issues

Wed Oct 10 07:55:41 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 10 07:55:04 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:7f...
Wed Oct 10 07:54:52 2012 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Wed Oct 10 07:54:42 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:7f...
Wed Oct 10 07:54:22 2012 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Wed Oct 10 07:54:18 2012 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=80:c6:a...
Wed Oct 10 07:54:01 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 10 07:54:00 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Wed Oct 10 07:53:50 2012 Critical (3) SYNC Timing Synchronization failure - Failed to receive MAC S...
Wed Oct 10 07:52:50 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Oct 10 07:51:43 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Oct 10 07:51:05 2012 Warning (5) MDD message timeout;CM-MAC=80:c6:ab:7f:6b:6c;CMTS-MAC=00:12:4...
Wed Oct 10 07:51:05 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Oct 10 02:48:29 2012 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-M...
Mon Oct 08 13:14:10 2012 Error (4) ToD request sent- No Response received;CM-MAC=80:c6:ab:7f:6b:...
Mon Oct 08 02:48:27 2012 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-M...

mlord

join:2006-11-05
Nepean, ON
kudos:13
Reviews:
·Start Communicat..
Looks sick. I wonder if that's what happens on the DCM475 modems with the old firmware (stac 02.08), causing them to not work well on the 8/4 channel bonding?

Is that the modem/firmware you have there?
If so, a firmware upgrade will likely cure it.

I do this service here in Bells Corners for Ottawa people with that modem.
Takes about 20 minutes, and I ask for $5 towards the cost of the flashing rig.
Message me if you want to get it done.

Cheers