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Forums → O Canada! → Canadian →

TekSavvy → Re: [DSL] Rocky! You still monitoring. I need help help! Nightma

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« Bell: We don't provide same service to Teksavvy customers • [Cable] Mississauga down? »

This is a sub-selection from [DSL] Rocky! You still monitoring. I need help help! Nightmare!!

elwoodblues Elwood Blues Premium Member join:2006-08-30 Somewhere in	elwoodblues to kidjake284 Premium Member 2012-Oct-12 10:49 am to kidjake284 Re: [DSL] Rocky! You still monitoring. I need help help! Nightma said by kidjake284: The incumbents are managed/directed by TekSavvy. LOL All Teksavvy can do is put in a request for a tech, the rest is out of their hands, and I'm not a fanboi.
	actions · 2012-Oct-12 10:49 am ·

TSI Marc Premium Member join:2006-06-23 Chatham, ON	TSI Marc Premium Member 2012-Oct-12 12:37 pm It's worse than that. Even if I wanted to have my own techs.. I cant!! It's their network.. their property.. I can't send ppl out to make changes to their network... I could get some field techs to go on site and rule out all possibilities that it's anything other than their network though.. but outside of that, it really does need to be them.
	actions · 2012-Oct-12 12:37 pm ·
xdrag join:2005-02-18 North York, ON	xdrag Member 2012-Oct-12 3:03 pm Marc, I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem. Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer.
	actions · 2012-Oct-12 3:03 pm ·
TSI Marc Premium Member join:2006-06-23 Chatham, ON	TSI Marc Premium Member 2012-Oct-12 3:08 pm I'm game. I need somebody very reliable that I can count on to help launch something like this. It's finding that key person who's a great fit.
	actions · 2012-Oct-12 3:08 pm ·
Teddy Boom k kudos Received Premium Member join:2007-01-29 Toronto, ON	Teddy Boom to xdrag Premium Member 2012-Oct-12 3:13 pm to xdrag said by xdrag: I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem. Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer. This is pretty much what a good reseller does now
	actions · 2012-Oct-12 3:13 pm ·
Gimli Premium Member join:2006-01-03 l5a2o4	Gimli Premium Member 2012-Oct-12 3:15 pm said by Teddy Boom: said by xdrag: I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem. Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer. This is pretty much what a good reseller does now Actually have had that conversation with Andre many moons ago.... but it never went anywhere.
	actions · 2012-Oct-12 3:15 pm ·
xdrag join:2005-02-18 North York, ON	xdrag to Teddy Boom Member 2012-Oct-12 3:23 pm to Teddy Boom said by Teddy Boom: said by xdrag: I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem. Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer. This is pretty much what a good reseller does now they're not a reseller.. lol not sure if joking
	actions · 2012-Oct-12 3:23 pm ·
PSurge @teksavvy.com	PSurge to xdrag Anon 2012-Oct-12 3:50 pm to xdrag said by xdrag: Marc, I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem. Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer. As a Teksavvy reseller, we already do this for our customers in the GTA, Halton and Hamilton areas.
	actions · 2012-Oct-12 3:50 pm ·
Teddy Boom k kudos Received Premium Member join:2007-01-29 Toronto, ON	Teddy Boom to xdrag Premium Member 2012-Oct-12 3:54 pm to xdrag said by xdrag: they're not a reseller.. lol not sure if joking Teksavvy isn't a reseller, no. Gimli and I are Teksavvy resellers. Teksavvy thinks of us as independent sales agents, but we think of ourselves more like extended local technical support.
	actions · 2012-Oct-12 3:54 pm ·
Gimli Premium Member join:2006-01-03 l5a2o4	Gimli Premium Member 2012-Oct-12 10:16 pm said by Teddy Boom: said by xdrag: they're not a reseller.. lol not sure if joking Teksavvy isn't a reseller, no. Gimli and I are Teksavvy resellers. Teksavvy thinks of us as independent sales agents, but we think of ourselves more like extended local technical support. Defacto Tech support / fix the f-ups / have no hair left. lol
	actions · 2012-Oct-12 10:16 pm ·

Forums → O Canada! → Canadian → TekSavvy	« Bell: We don't provide same service to Teksavvy customers • [Cable] Mississauga down? »
This is a sub-selection from [DSL] Rocky! You still monitoring. I need help help! Nightmare!!