elwoodbluesElwood Blues Premium Member join:2006-08-30 Somewhere in |
to kidjake284
Re: [DSL] Rocky! You still monitoring. I need help help! Nightmasaid by kidjake284:The incumbents are managed/directed by TekSavvy. LOL All Teksavvy can do is put in a request for a tech, the rest is out of their hands, and I'm not a fanboi. |
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TSI Marc Premium Member join:2006-06-23 Chatham, ON |
TSI Marc
Premium Member
2012-Oct-12 12:37 pm
It's worse than that. Even if I wanted to have my own techs.. I cant!! It's their network.. their property.. I can't send ppl out to make changes to their network...
I could get some field techs to go on site and rule out all possibilities that it's anything other than their network though.. but outside of that, it really does need to be them. |
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xdrag join:2005-02-18 North York, ON |
xdrag
Member
2012-Oct-12 3:03 pm
Marc,
I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem.
Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer. |
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TSI Marc Premium Member join:2006-06-23 Chatham, ON |
TSI Marc
Premium Member
2012-Oct-12 3:08 pm
I'm game. I need somebody very reliable that I can count on to help launch something like this. It's finding that key person who's a great fit. |
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Teddy Boomk kudos Received Premium Member join:2007-01-29 Toronto, ON |
to xdrag
said by xdrag:I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem.
Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer. This is pretty much what a good reseller does now |
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Gimli Premium Member join:2006-01-03 l5a2o4 |
Gimli
Premium Member
2012-Oct-12 3:15 pm
said by Teddy Boom:said by xdrag:I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem.
Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer. This is pretty much what a good reseller does now Actually have had that conversation with Andre many moons ago.... but it never went anywhere. |
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xdrag join:2005-02-18 North York, ON |
to Teddy Boom
said by Teddy Boom:said by xdrag:I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem.
Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer. This is pretty much what a good reseller does now they're not a reseller.. lol not sure if joking |
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PSurge to xdrag
Anon
2012-Oct-12 3:50 pm
to xdrag
said by xdrag:Marc,
I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem.
Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer. As a Teksavvy reseller, we already do this for our customers in the GTA, Halton and Hamilton areas. |
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Teddy Boomk kudos Received Premium Member join:2007-01-29 Toronto, ON |
to xdrag
said by xdrag:they're not a reseller.. lol not sure if joking Teksavvy isn't a reseller, no. Gimli and I are Teksavvy resellers. Teksavvy thinks of us as independent sales agents, but we think of ourselves more like extended local technical support. |
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Gimli Premium Member join:2006-01-03 l5a2o4 |
Gimli
Premium Member
2012-Oct-12 10:16 pm
said by Teddy Boom:said by xdrag:they're not a reseller.. lol not sure if joking Teksavvy isn't a reseller, no. Gimli and I are Teksavvy resellers. Teksavvy thinks of us as independent sales agents, but we think of ourselves more like extended local technical support. Defacto Tech support / fix the f-ups / have no hair left. lol |
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