dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
1
share rss forum feed


elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
Reviews:
·VMedia
reply to kidjake284

Re: [DSL] Rocky! You still monitoring. I need help help! Nightma

said by kidjake284:

The incumbents are managed/directed by TekSavvy.

LOL

All Teksavvy can do is put in a request for a tech, the rest is out of their hands, and I'm not a fanboi.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
It's worse than that. Even if I wanted to have my own techs.. I cant!! It's their network.. their property.. I can't send ppl out to make changes to their network...

I could get some field techs to go on site and rule out all possibilities that it's anything other than their network though.. but outside of that, it really does need to be them.
--
Marc - CEO/TekSavvy

xdrag

join:2005-02-18
North York, ON
Marc,

I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem.

Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
I'm game. I need somebody very reliable that I can count on to help launch something like this. It's finding that key person who's a great fit.
--
Marc - CEO/TekSavvy


Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:21
reply to xdrag
said by xdrag:

I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem.

Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer.

This is pretty much what a good reseller does now
--
electronicsguru.ca/for_sale/Cablemodems


Gimli
Premium
join:2006-01-03
l5a2o4
said by Teddy Boom:

said by xdrag:

I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem.

Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer.

This is pretty much what a good reseller does now

Actually have had that conversation with Andre many moons ago.... but it never went anywhere.

xdrag

join:2005-02-18
North York, ON
reply to Teddy Boom
said by Teddy Boom:

said by xdrag:

I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem.

Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer.

This is pretty much what a good reseller does now

they're not a reseller.. lol not sure if joking


PSurge

@teksavvy.com
reply to xdrag
said by xdrag:

Marc,

I think that wouldn't be a bad idea. Hire 1 or 2 techs and for those with problematic solutions that bell can't fix, maybe you can send them out to scope out the problem.

Inside wiring or maybe more. They don't have to touch bell's properties but they can do an advanced troubleshooting for the customer.

As a Teksavvy reseller, we already do this for our customers in the GTA, Halton and Hamilton areas.


Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:21
reply to xdrag
said by xdrag:

they're not a reseller.. lol not sure if joking

Teksavvy isn't a reseller, no. Gimli and I are Teksavvy resellers. Teksavvy thinks of us as independent sales agents, but we think of ourselves more like extended local technical support.
--
electronicsguru.ca/for_sale/Cablemodems


Gimli
Premium
join:2006-01-03
l5a2o4
said by Teddy Boom:

said by xdrag:

they're not a reseller.. lol not sure if joking

Teksavvy isn't a reseller, no. Gimli and I are Teksavvy resellers. Teksavvy thinks of us as independent sales agents, but we think of ourselves more like extended local technical support.

Defacto Tech support / fix the f-ups / have no hair left.
lol