Welcome to Mediacon! Give it a few months to kick in and you'll understand what everyone ELSE is complaining about.
I signed up for 20 mbps. I'm lucky to get 5. No one ever fixes it. I just get friendly PR excuses. I think I'm starting to get the runaround everyone else is talking about. They are not fixing my problem, they just talk about it and give me excuses.
Mediacom. Just say no.