TekSavvy → Re: [OUTAGE] No Route in Nepean/ Stittsville

Still out for me. According to my syslog messages, I lost connection at home on Oct 11 at 4:30AM and have not been able to reconnect since. I am also getting a 198.84.x.x address instead of my usual 24.x.x.x address. I've reset the modem numerous times, and frequently try to do dhcp queries still get nothing useful. I can only ping the gateway, nothing beyond.

Still down this am in Stittsville - no dhcp at all now, just like last night. Into the 3rd consecutive day of outage now. Sigh.

Geez. Unreal.

Your kidding right? Is that your expert opinion?

No, that's my, what's the heck is going on / magnum zoolander look.

Here's what I'm being told:

This issue was already escalated and as per the updates we have received from our engineering department, the issue should have been resolved. However, you will need to have the customers power-cycle their modems and the devices connected to their modems.