| reply to cypherstream
Re: Blue Ridge Cable If you want to e-mail Blue Ridge Cable about the Auto-Tune to HD feature of Rovi Passport, the address is:
csr@brctv.com
I would suggest them to pass this on to engineering
HD Auto Tune Administrator’s Installation and Configuration Guide
Example of a real world working implementation - Cox cable |
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1 edit | reply to cypherstream
Hrm, the problem is if they didn't purchase the HD Auto Tune license. If that's the case, you configuring it or them configuring it without the license won't do anyone any good.
This is what I added in my edit:
Plus as with all new features, its probably a good idea to test to ensure compatibility with all the varied types of set top boxes that might be in their plant. |
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| Wow they have to pay extra for a license for it? It sounded like it was just an added feature in Passport Echo 3.5 and up, just like the C button to show advertisements or the disk space bar in DVR list.
These companies (ROVI) nickle and dime everyone (like BRC) and its just astounding that a particular simple feature like auto tune HD could be a cost add option.
As far as testing, that's a given. I would look into creating a 'test hub' like hub id:99 or something and in Auto-Tune HD configure a new service map that only applies to hub id 99. Then grab an assortment of set tops and in the DNCS auth them to hub id 99 and play.
I think the bottom line is making HD more accessable and make the system easier to use. That way say your tuned to channel 2 on DirecTV HD box and channel 2 on a BRC HD box, both will look in pristine quality. Then you wouldn't have someone saying "CHANNEL 2 on DirecTV looks WAY better than CHANNEL 2 on cable!"
DirecTV and Dish use the same numbers for HD and it just keeps things simpler. I know so many people that never even make it up to channel 601 and up in the guide. Just from literally YEARS of habit they always start at channel 2 and browse. Seems to me like a waste of technology and any thing that could be done to make it better would be a pro in my opinion. It seems to work for Cablevision, Time Warner, Cox and Rogers. The new Xfinity X1 box also auto tunes the HD feed.
I think the best thing here is that the feature is selectable. If someone really doesn't like it they can disable it. That is different than how Cablevision did it with the SARA guide. I know they have a new look and I'm not sure if it still is non-user configurable or not. |
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| We're working on deploying 3.5 at the operator where I work and you're right, HD auto tune is going to make things so much easier for the end user.
Your other comment regarding making sure that its user configurable is a key point to ensure that customers can turn it on and off at their discretion. |
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