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semaj81

join:2002-08-12
Marietta, OH
reply to SDLshannon

Re: my internet blocked after exceeding 250GB by 1GB.

Are overage charges going to be retro? As in, I go over this month, then when charges start up again I am still billed for it??


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
I would really doubt it. That'd be an even larger PR disaster than putting the caps in place was originally (see T.W.).

areacode304

join:2006-08-26
WV
reply to semaj81
said by semaj81:

Are overage charges going to be retro? As in, I go over this month, then when charges start up again I am still billed for it??

Oh man. If they did that, can you imagine the excessively pissed-off customers calling in? Hold times at the call center would be measured in days. People would straight-up revolt.

That said, I'd sure like to see them try.


Gaff
Just like the gypsy woman said

join:1999-09-05
North TX, US
reply to semaj81
I doubt that would even be legal.