1 edit | reply to TSI Andre
Re: Current Outage Report/Update Sorry double post. |
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 TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | reply to TSI Keith
sloooowdsl just confirmed with me that he is back online.. Anyone else seeing the same?
Thanks,
Andre |
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| nope, the connection is dead here |
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TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | :/ I just poked internally. Ill see what I get from them  |
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Travis
join:2012-10-13
Kanata, ON | reply to TSI Keith
I just got back online around 5 minutes ago in Kanata. |
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| reply to TSI Andre
I am back online but I am still MAC locked. I reset the modem, etc... DHCP doesn't work with other MAC addresses.
Also, I'm still being allocated a 198.84.x.x IP address. Is this a typical Teksavvy IP, or should I be getting something from the 24.x.x.x range? |
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| reply to TSI Andre
I just got report of a customer who is not only back online, but online properly WITH a 198.x IP!!
Hopefully things are looking up now.
BritanniaTec, with your signal levels being out we need to wait for the scheduled tech visit to resolve you issue. With that being said if the outage is clearing then you should not have any further issues after that appointment
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TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( » TekSavvy FAQ »Official support in the forum ) |
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| said by TSI Keith:I just got report of a customer who is not only back online, but online properly WITH a 198.x IP!!
Yeah, but what about the MAC issue? |
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TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | said by kanata000:said by TSI Keith:I just got report of a customer who is not only back online, but online properly WITH a 198.x IP!!
Yeah, but what about the MAC issue? I just asked Danielle to communicate with you. More than likely will be on your Direct post.
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TSI Andre
Director of Service Delivery
Authorized TSI Employee ( »TekSavvy FAQ »Official support in the forum )
@AndreCleroux - Follow me on Twitter |
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| reply to kanata000
Hi Kanata000,
I see you've already got a thread going on the direct forum. We'll continue troubleshooting the mac lock there so we're not hijacking this thread.
Danielle
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TSI Danielle
Social Media Relations
Teksavvy Solutions Inc.
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TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | reply to TSI Keith
Try power cycling and let me know if that works - RE OTTAWA OUTAGE |
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TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | reply to TSI Keith
Hi guys,
We are working on Resolving Ottawa Issues. THank you for your patience.
As for Toronto, there are a few people that have mentioned that they are starting to get DHCP issues. If you are, can you please try power cycling and if the issue persists, please post your IP and account info in the »TekSavvy Direct forum.
Please label your subject as "Toronto DHCP".
Thanks,
Andre
--
TSI Andre
Director of Service Delivery
Authorized TSI Employee ( »TekSavvy FAQ »Official support in the forum )
@AndreCleroux - Follow me on Twitter |
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| reply to TSI Andre
said by TSI Andre:sloooowdsl just confirmed with me that he is back online.. Anyone else seeing the same?
Thanks,
Andre
Yes back online this afternoon shortly after my above post. No power cycling required as I just hear a ding signaling incoming iMessage on iPad. |
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 TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | great! |
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mlord
join:2006-11-05
Nepean, ON
kudos:9 Reviews:
 ·Start Communicat..
 ·TekSavvy Cable
·TekSavvy DSL
| reply to sloooowdsl
said by sloooowdsl:Can not access direct forum on my phone. Yeah, I noticed that too: My Telus phone can access this forum, but not the Direct forum. Weird. To get around it, I first connect my phone to a VPN, and then the Direct forum becomes accessible again through the VPN.
I wonder why Telus blocks the Direct forum? |
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mlord
join:2006-11-05
Nepean, ON
kudos:9 Reviews:
·Start Communicat..
·TekSavvy Cable
·TekSavvy DSL
| reply to TSI Keith
said by TSI Keith:I just got report of a customer who is not only back online, but online properly WITH a 198.x IP!! So.. are the 198.* IP addresses actually valid TSI addresses now? Useful info to know, that. Please confirm.
Thanks. |
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 Pabl0Proud Owner Of The Cornballer
join:2004-08-11
Kanata, ON | » whois.arin.net/rest/net/NET-198-···-0-1/pftThis is a TSI range. Network NetRange 198.84.128.0 - 198.84.255.255 CIDR 198.84.128.0/17 Name TS1-ROGERS Handle NET-198-84-128-0-1 Parent NET198 (NET-198-0-0-0-0) Net Type Direct Allocation Origin AS AS5645 Organization TekSavvy Solutions Inc. (TS-1) Registration Date 2012-07-23 Last Updated 2012-07-23 Comments RESTful Link » whois.arin.net/rest/net/NET-198-84-128-0-1See Also Related organization's POC records. See Also Related delegations. --
From Arrested Development
Narrator: Then George Sr. stumbled across a loophole in the Mexican legal system.
George Sr.: (holding up cash) I have money. |
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| reply to TSI Keith
Terrible Ping I didn't notice any problems yesterday but today I noticed all my pings are 800ms+ and I came here to investigate. Is this city wide? Central Ottawa |
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 zacronPremium
join:2008-11-26
canada
·TekSavvy DSL
| reply to Pabl0
Re: Current Outage Report/Update Teksavvy has the following:
IP v4
TS1-ROGERS (NET-24-212-128-0-1)
24.212.128.0 - 24.212.255.255
TS1-ROGERS (NET-24-246-0-0-1)
24.246.0.0 - 24.246.95.255
TS1-ROGERS (NET-24-52-192-0-1)
24.52.192.0 - 24.52.255.255
TS1-ROGERS (NET-108-162-128-0-1)
108.162.128.0 - 108.162.191.255
TS1-ROGERS (NET-198-84-128-0-1)
198.84.128.0 - 198.84.255.255
PEER1-TEKSAVVY-02 (NET-65-39-196-0-1)
65.39.196.0 - 65.39.197.255
TEKSAVVY-BC-CABLE1 (NET-69-172-144-0-1)
69.172.144.0 - 69.172.191.255
PEER1-TEKSAV-02 (NET-69-28-224-0-1)
69.28.224.0 - 69.28.225.255
PEER1-TEKSAV-03 (NET-69-28-228-0-1)
69.28.228.0 - 69.28.228.255
PEER1-TEKSAV-04 (NET-64-34-65-0-1)
64.34.65.0 - 64.34.65.255
PEER1-TEKSAV-05 (NET-64-34-67-0-1)
64.34.67.0 - 64.34.67.255
PEER1-TEKSAV-06 (NET-69-90-36-0-1)
69.90.36.0 - 69.90.36.255
PEER1-TEKSAV-07 (NET-69-90-66-0-1)
69.90.66.0 - 69.90.66.255
PEER1-TEKSAV-08 (NET-69-90-38-0-1)
69.90.38.0 - 69.90.38.255
PEER1-TEKSAV-09 (NET-69-28-196-0-1)
69.28.196.0 - 69.28.196.255
PEER1-TEKSAV-10 (NET-69-90-241-0-1)
69.90.241.0 - 69.90.241.255
PEER1-TEKSAV-11 (NET-69-28-199-0-1)
69.28.199.0 - 69.28.199.255
PEER1-TEKSAV-12 (NET-64-34-28-0-1)
64.34.28.0 - 64.34.28.255
PEER1-TEKSAV-13 (NET-64-34-29-0-1)
64.34.29.0 - 64.34.29.255
PEER1-TEKSAV-14 (NET-64-34-30-0-1)
64.34.30.0 - 64.34.30.255
TEKSAVVY (NET-206-248-128-0-1)
206.248.128.0 - 206.248.191.255
PEER1-TEKSAV-01 (NET-216-187-106-0-1)
216.187.106.0 - 216.187.106.255
TEKSAVVY-ON-CABLE1 (NET-173-230-160-0-1)
173.230.160.0 - 173.230.191.255
TEKSAVVY (NET-69-165-128-0-1)
69.165.128.0 - 69.165.255.255
TEKSAVVY (NET-76-10-128-0-1)
76.10.128.0 - 76.10.191.255
TEKSAVVY (NET-69-196-128-0-1)
69.196.128.0 - 69.196.191.255
TEKSAVVY (NET-75-119-224-0-1)
75.119.224.0 - 75.119.255.255
TEKSAVVY (NET-108-175-224-0-1)
108.175.224.0 - 108.175.239.255
TEKSAVVY (NET-184-175-0-0-1)
184.175.0.0 - 184.175.63.255
TEKSAVVY (NET-173-246-128-0-1)
173.246.128.0 - 173.246.159.255
TEKSAVVY (NET-108-161-112-0-1)
108.161.112.0 - 108.161.127.255
IP v6
TEKSAVVY (NET6-2607-C000-1)
2607:C000:: - 2607:C000:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF
TEKSAVVY-IPV6 (NET6-2607-F2C0-1)
2607:F2C0:: - 2607:F2C0:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF
LINKS:
»whois.arin.net/rest/org/Teksav/nets
»whois.arin.net/rest/org/TS-1/nets
--
"Lord giveth but he also taketh away"
»www.speedtest.net/result/2102768148.png |
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| reply to mlord
As Pabl0 mentioned yes, the 198.x IPs that our customers have received are official TekSavvy IPs |
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