said by Mango:How are things going, IIgs?
Sorry for being silent, I literally had to walk away from all this (as in leave my apartment!) and take a break over the weekend. The absolute hell and stress this has put me through is unmeasurable.
Everything with my line back to normal, for the time being anyway. On Friday morning my DSL was back up to 6 Mbit and the voice portion of my telephone line fully operational. I'm noticing my speeds a bit wonky tonight (jumping between 400-650K) but that may likely be an issue on TSI's side of things. Particuarly as it seems to drastically improve after midnight.
I seriously do NOT trust this has been resolved. I expect at any time now, my line will be pulled for the 6th time because of human error (or sabotage, or whatever crap imaginable is going on at BHell). I spent the better part of Friday making calls to report this to the higher ups at Bell, but I may as well have been talking to monkeys at the zoo, or to my wall. There is no system in place to report this kind of thing...NOTHING. The best I could get, from *1* empathic agent (the rest were about as apathetic as could be!), was a suggestion to write a postal-mail letter to the
"Bell Canada Executive Office of Customer Relations" in Toronto. I take it that's the adult equivalent of writing to Santa Claus.
I really think taking this to the media is necessary, if only to bring to light how serious flawed and dangerous Bell Canada has become. I say
dangerous because if I should have a medical emergency now or in the near future, I am completely f*cked because cutting both my phone or Internet for several days at a time, at random, leaves me in a very helpless situation!