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reply to adrman

Re: SB6141 Can't access modem config manager

This is so frustrating! I'm on the phone with TWC now - and they are being helpful, but we can't figure it out.

Motorola claim it isn't them - and I'm inclined to believe them. If we solve the problem I will let you know.

Please fill me in if you have any luck as well.

It should not really matter if the cause is time warner or not since they approved this modem or should I say listed it as one of their approved modems, that makes them responsible for the problems that people are having, no way to deny that . If the modem is known to have problems then they should not be approving it. perhaps they should do more an better testing before recommending this product to their customers which then go out and purchases it and are stuck with a product that does not work properly.