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TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc to sbrook

Premium Member

to sbrook

Re: [OUTAGE] No Route in Nepean/ Stittsville

Just got news that it should be fixed as per Rogers. Can anybody confirm?
darrylr
join:2003-02-10
Nepean, ON

darrylr

Member

Is there any word if the Rogers changes will be happening to everyone on that POI eventually or if only some users will be affected overall?
chromius
join:2012-10-13

chromius to TSI Marc

Member

to TSI Marc
Marc,
I believe I'm back up. I'm just checking remotely from work, and it appears all is good, but I won't know 100% until I get home.

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc to darrylr

Premium Member

to darrylr
We don't expect anybody else to be affected.

They usually do work on areas of the network that need upgrading though.. so that's actually a good thing.. so long as issues are resolved quickly if they come about. This just happened to be a bad case of it where it was a 3 layer poo-poo cake :\
TSI Marc

TSI Marc to chromius

Premium Member

to chromius
great. that's awesome to get some confirmation.
mmasse
join:2011-03-16

mmasse

Member

I'm trying to connect from work but so far no luck.
I'll do a reboot when I get home.

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

k, hopefully it just needs a kick start.
mlord
join:2006-11-05
Kanata, ON

1 edit

mlord

Member

Well, they're definitely NOT done working on the Fallowfield POI -- not everyone has 8/4 yet, so more work to be done. Hopefully without big outages.

pulp46
Premium Member
join:2003-01-28
canada

pulp46

Premium Member

Oh SNAP! I'd forgotten about that... still not upgraded here in Carp. My lord!
highwire2007
join:2008-05-17
Nepean, ON

highwire2007 to mlord

Member

to mlord
Interesting. My area has not been upgraded yet (still 4x1), yet the 1 hour lease times we've had for the past 5 or 6 months is back to 7 days. I still have the same 24.x.x.x IP address I've had since June or July of 2011.
stittsville14
join:2010-10-24
Stittsville, ON

stittsville14 to TSI Marc

Member

to TSI Marc
said by TSI Marc:

Just got news that it should be fixed as per Rogers. Can anybody confirm?

Just heard from my son that we're back online in Stittsville, didn't even need to power cycle the modem, everything is just back to life and from what he tells me, performance seems to be up. Happy happy.

TSI Keith
Premium Member
join:2012-07-09

TSI Keith

Premium Member

That is great to hear thank you for confirming!

Hopefully we'll have some more good reports soon.
mmasse
join:2011-03-16

mmasse

Member

Not fixed for me. Still no ip address.
mmasse

mmasse to TSI Keith

Member

to TSI Keith
I'm very frustrated to find out now that despite my direct form post you did not create a ticket for me.

TSI Keith
Premium Member
join:2012-07-09

TSI Keith

Premium Member

I have reviewed your thread on the direct forum and I do apologize. The ball was definitely dropped on this one, the conversation revolved around your IP address which is certainly the most important part of a DHCP issue, however the rest of the information we would need, the template that we must complete, to open a ticket with Rogers was not provided/requested until today.

I will get this ticket submitted for you ASAP if you can stop by your direct post one more time there is still a little bit of information missing.

Thank you,
Keith
mmasse
join:2011-03-16

mmasse

Member

Internet just came on for me in Barrhaven.

Thank you Keith for your quick response.

TSI Jonathan
Premium Member
join:2011-08-24
Chatham, ON

TSI Jonathan

Premium Member

Good to hear! Please let us know if we can assist you with anything else.