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DPyro

join:2009-07-24

2 edits
reply to xsbell

Re: High latency during peak hours

said by xsbell:

Sorry, but I think your problem is with Bell, not Vianet. Use test@test, password: test, as your credentials and then test your latency to their BAS (10.x.x.1).

How would I do that? I tried pinging 10.15.201.1 but it just timed out.

EDIT: Also would Bell Canada Direct forum be able to help, even if I'm not with Sympatico?


xsbell

join:2008-12-22
Canada
kudos:7
Reviews:
·Primus Telecommu..

1 edit

said by DPyro:

said by xsbell:

Sorry, but I think your problem is with Bell, not Vianet. Use test@test, password: test, as your credentials and then test your latency to their BAS (10.x.x.1).

How would I do that? I tried pinging 10.15.201.1 but it just timed out.

EDIT: Also would Bell Canada Direct forum be able to help, even if I'm not with Sympatico?

In Windows, the default timeout is 4000ms (4 secs), but you can use the -w option to change it.

Something is definitely wrong if it's timing out, it shouldn't be going over ~10ms. Here's what I get to bas3-guelph22,

Pinging 10.3.249.1 with 64 bytes of data:
 
 Reply from 10.3.249.1:  bytes=64  time=6  TTL=127  seq=1
 Reply from 10.3.249.1:  bytes=64  time=6  TTL=127  seq=2
 Reply from 10.3.249.1:  bytes=64  time=6  TTL=127  seq=3
 Reply from 10.3.249.1:  bytes=64  time=6  TTL=127  seq=4
 
 Ping statistics for 10.3.249.1
  Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
 Approximate round trip times in milliseconds:
  Minimum = 6, Maximum = 6, Average = 6
 

Bell will not help you directly, you have to open a ticket with your ISP.