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curious

@wildblue.net

Fixedwireless+ interference?

How long should it take a fixed wireless company to solve interference issues? A company finally has equipment on my local tower after a few months delay but now they say they're having interference issues and service will launch after they fix that issue.

LLigetfa

join:2006-05-15
Fort Frances, ON
kudos:1

It is like asking how long is a piece of string. You have not provided enough information for even a wild guess.


wirelessdog

join:2008-07-15
Queen Anne, MD
kudos:1

reply to curious
Be happy they are waiting to fix issues Before launching



Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
kudos:4

agree, you want the WISP to solve those issues first
--
... need help? »evdo-tips.com/



curious

@wildblue.net

reply to LLigetfa
Well i provided all the info that i have. The cs told me they were having interference issues and were having to raise and lower different frequencies. That's literally all i've been told


Max Signal
Premium
join:2008-03-07
Buffalo, NY
kudos:1

There is nothing else to tell you . They are obviously working on it . These things take time and Patience . I am sure they want to get you on their network and have your money coming in.



curious

@wildblue.net

reply to curious
Last question on the issue Worst case scenario on long could it take. Or whats the longest any of you guys have heard of it taking to solve such an issue.? The equipment was put on the tower around the start of September from what i was told.


LLigetfa

join:2006-05-15
Fort Frances, ON
kudos:1

Six months is not outside the realm of possibility.



TheTechGuru

join:2004-03-25
TEXAS

reply to curious

Re: Fixedwireless+ interference?

Raise and lower freq's? LOL!

Sounds like they bought 2.4ghz equipment and are having to return it and get all 5.8ghz and 900mhz equipment which is what they should have done in the first place.

Look at what is possible when 5.8ghz Canopy is done correctly.


--
CompTIA Network+ Certified

wirelessdog

join:2008-07-15
Queen Anne, MD
kudos:1

said by TheTechGuru:

Sounds like they bought 2.4ghz equipment and are having to return it and get all 5.8ghz and 900mhz equipment which is what they should have done in the first place.

Nothing like pulling that out of thin air. What is your basis for stating they bought 2.4? What is your basis for saying they should use 5.8 and 900mhz? You have none.

Every area is different. There are plenty of areas 2.4 works fine, plenty of areas it doesnt; plenty of places 5ghz doesn't work and more places 900mhz doesn't work than 2.4 and 5ghz combined.


TheTechGuru

join:2004-03-25
TEXAS

No basis, just a joke.


wirelessdog

join:2008-07-15
Queen Anne, MD
kudos:1

reply to curious
Thanks for the clarification.



sdfsdf

@ucc-net.ca

reply to TheTechGuru
is this 430 cause that's sure as shit not pmp100.



curious

@wildblue.net

reply to wirelessdog
found out yesterday that the interference is being caused by cell phones



TheTechGuru

join:2004-03-25
TEXAS

Well I certainly know of no cell phones that use anything close to 5.7ghz so I'm 99% sure they're not using that.

Out here gas well monitoring equipment uses 2.4ghz FHSS which makes 2.4 ghz canopy nearly impossible.

--
CompTIA Network+ Certified



curious

@12.189.32.x

i honestly have no idea what they are using or if they would even tell me if i asked. I just no they are a small mom and pop style teleco. The name of the company is bit which stands for buggs island teleco. I know you guys can't do anything about it but it's a frustrating situation. They were suppose to be out here in April that was what a cs rep told me when i found out about them 2 years ago. I was able to find out that soon because my landlord's husband is on the town committee and it was discussed at a town meeting. So i get excited and call and i'm told April of 2012. So may comes around and nothing so i call i'm told they the equipment will not work out here and that they have to update but before they install it on the towers in my county they want to first update it for their current customers but they'll be up and running around labor day. September comes and goes so i call that that's when the tell my about the interference issue. The project is being funded partially the the county and i'm scared that they are gonna pull a Vz and take the money and run. Verizon got a butt load of money to put internet out here over 15 years ago and they never did. So that's the whole story Right now i can wait or spend about 500 on 3g boosting equipment. I would hate to spend that money then have them start offering service next week. So my plan is to stick with wb till the leaves fall off the trees then if they aren't out here order a 3g modem from millenicon. Then hope they get out here before next summer. If not i'll just have to buy and amp and antenna and stick with 3g.


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