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curious

@wildblue.net

Fixedwireless+ interference?

How long should it take a fixed wireless company to solve interference issues? A company finally has equipment on my local tower after a few months delay but now they say they're having interference issues and service will launch after they fix that issue.

LLigetfa

join:2006-05-15
Fort Frances, ON
kudos:1
It is like asking how long is a piece of string. You have not provided enough information for even a wild guess.

wirelessdog

join:2008-07-15
Queen Anne, MD
kudos:1
reply to curious
Be happy they are waiting to fix issues Before launching


Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
kudos:4
agree, you want the WISP to solve those issues first
--
... need help? »evdo-tips.com/


curious

@wildblue.net
reply to LLigetfa
Well i provided all the info that i have. The cs told me they were having interference issues and were having to raise and lower different frequencies. That's literally all i've been told

Max Signal
Premium
join:2008-03-07
Buffalo, NY
kudos:1
There is nothing else to tell you . They are obviously working on it . These things take time and Patience . I am sure they want to get you on their network and have your money coming in.


curious

@wildblue.net
reply to curious
Last question on the issue Worst case scenario on long could it take. Or whats the longest any of you guys have heard of it taking to solve such an issue.? The equipment was put on the tower around the start of September from what i was told.

LLigetfa

join:2006-05-15
Fort Frances, ON
kudos:1
Six months is not outside the realm of possibility.
Expand your moderator at work


TheTechGuru

join:2004-03-25
TEXAS
kudos:2
Reviews:
·HughesNet Satell..
·WesTex Connect
reply to curious

Re: Fixedwireless+ interference?

Raise and lower freq's? LOL!

Sounds like they bought 2.4ghz equipment and are having to return it and get all 5.8ghz and 900mhz equipment which is what they should have done in the first place.

Look at what is possible when 5.8ghz Canopy is done correctly.


--
CompTIA Network+ Certified

wirelessdog

join:2008-07-15
Queen Anne, MD
kudos:1
said by TheTechGuru:

Sounds like they bought 2.4ghz equipment and are having to return it and get all 5.8ghz and 900mhz equipment which is what they should have done in the first place.

Nothing like pulling that out of thin air. What is your basis for stating they bought 2.4? What is your basis for saying they should use 5.8 and 900mhz? You have none.

Every area is different. There are plenty of areas 2.4 works fine, plenty of areas it doesnt; plenty of places 5ghz doesn't work and more places 900mhz doesn't work than 2.4 and 5ghz combined.


TheTechGuru

join:2004-03-25
TEXAS
kudos:2
No basis, just a joke.

wirelessdog

join:2008-07-15
Queen Anne, MD
kudos:1
reply to curious
Thanks for the clarification.


sdfsdf

@ucc-net.ca
reply to TheTechGuru
is this 430 cause that's sure as shit not pmp100.


curious

@wildblue.net
reply to wirelessdog
found out yesterday that the interference is being caused by cell phones


TheTechGuru

join:2004-03-25
TEXAS
kudos:2
Reviews:
·HughesNet Satell..
·WesTex Connect
Well I certainly know of no cell phones that use anything close to 5.7ghz so I'm 99% sure they're not using that.

Out here gas well monitoring equipment uses 2.4ghz FHSS which makes 2.4 ghz canopy nearly impossible.

--
CompTIA Network+ Certified


curious

@12.189.32.x
i honestly have no idea what they are using or if they would even tell me if i asked. I just no they are a small mom and pop style teleco. The name of the company is bit which stands for buggs island teleco. I know you guys can't do anything about it but it's a frustrating situation. They were suppose to be out here in April that was what a cs rep told me when i found out about them 2 years ago. I was able to find out that soon because my landlord's husband is on the town committee and it was discussed at a town meeting. So i get excited and call and i'm told April of 2012. So may comes around and nothing so i call i'm told they the equipment will not work out here and that they have to update but before they install it on the towers in my county they want to first update it for their current customers but they'll be up and running around labor day. September comes and goes so i call that that's when the tell my about the interference issue. The project is being funded partially the the county and i'm scared that they are gonna pull a Vz and take the money and run. Verizon got a butt load of money to put internet out here over 15 years ago and they never did. So that's the whole story Right now i can wait or spend about 500 on 3g boosting equipment. I would hate to spend that money then have them start offering service next week. So my plan is to stick with wb till the leaves fall off the trees then if they aren't out here order a 3g modem from millenicon. Then hope they get out here before next summer. If not i'll just have to buy and amp and antenna and stick with 3g.


curious

@12.189.32.x
reply to TheTechGuru
oh not sure if this will help you guys narrow anything down but you can be up to 10 miles from the tower and they only offer speeds of 1.5 and 3 megs. So the signal travels kinda far but doesn't offer very fast speeds.

LLigetfa

join:2006-05-15
Fort Frances, ON
kudos:1
It sounds like it might be 900MHz Canopy. The 900MHz band can be fraught with interference and offers very few channels to choose from.

It is often chosen for its ability to tolerate some trees.
--
Strange as it seems, no amount of learning can cure stupidity, and formal education positively fortifies it. -- Stephen Vizinczey


TheTechGuru

join:2004-03-25
TEXAS
kudos:2
Reviews:
·HughesNet Satell..
·WesTex Connect
reply to curious
said by curious :

oh not sure if this will help you guys narrow anything down but you can be up to 10 miles from the tower and they only offer speeds of 1.5 and 3 megs. So the signal travels kinda far but doesn't offer very fast speeds.

I'm 3.5 miles from the tower and getting the speeds I posted earlier. It all depends on what they're using.
--
CompTIA Network+ Certified

LLigetfa

join:2006-05-15
Fort Frances, ON
kudos:1
reply to curious
Their speed offerings may have less to do with the technology and more to do with making sure there is enough to go around and/or controlling cost. Some WISPs allow as much speed as the technology can provide but that can cause issues when too many subs max out their system.
--
Strange as it seems, no amount of learning can cure stupidity, and formal education positively fortifies it. -- Stephen Vizinczey


curious

@12.189.32.x
We for sure have lots off trees out here. It's fair to say we have at least 100 trees for every 1 house lots of farm land and untouched forest. On top of that everyone on my street thinks it's a crime to trim any trees in your yard. I rent and have like 20 trees in my front and back yard most of which my landlord doesn't want me messing with. I still do some trimming though because if i don't the yard becomes like 1 giant canopy. Plus i'm pretty sure landlords have no legal right to tell me that i can't trim the trees in the first place. Anyway that's kinda off topic i'll let you guys no if they actually ever get it out here and how it works.

OHSrob

join:2011-06-08
reply to curious
Sounds more like a tree problem and less like interference.

What is your signal at the SM ? (Ask the wisp for this). It will be expressed in a negitive value as dbm for example -78dbm.

edit: It could also be over subscription or noise as well.

LLigetfa

join:2006-05-15
Fort Frances, ON
kudos:1
said by OHSrob:

What is your signal at the SM ?

The OP has yet to become a sub and still waiting for tower provisioning to be completed. His tree ordeal is yet to come.
--
Strange as it seems, no amount of learning can cure stupidity, and formal education positively fortifies it. -- Stephen Vizinczey


curious

@12.189.32.x
Do they make booster equipment like amps for FW or something that would strengthen a weak signal? Like the stuff you can buy for 3g and 4G? If not are fw installers typically will to put user end equipment on a small pole or tower? Assuming i could get my landlords ok.


Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
kudos:4
amps/boosters and a WISP = absolutely not
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... need help? »evdo-tips.com/


WHT

join:2010-03-26
Rosston, TX
kudos:5
reply to curious
Perhaps a few pictures of your CPE radio. Model numbers, etc.