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Fleeced
join:2012-10-06

Fleeced to davepix

Member

to davepix

Re: [TWC] New Modem Lease Fee NYC

Originally Customer modems had to be added by another department other than Tier 3. This probably changed due to the volume of customer modem's being added. So getting to Tier 3 is now the fastest way.

Bucolic
@rr.com

Bucolic

Anon

How does one go to Tier 3 support? Just ask to be transferred?
Fleeced
join:2012-10-06

Fleeced

Member

Depends on the market. PRetty sure someone posted a direct number to Tier 3 for NYC on the first page.

@E75 You'll be fine as long as standard doesn't go above 30 down.
E75
join:2003-06-05
New York, NY

E75

Member

Thank you, jmruss.

Bucolic, someone posted Tier 3 direct number is
866-506-0218.
patt2k
join:2009-01-16

patt2k

Member

said by E75:

Thank you, jmruss.

Bucolic, someone posted Tier 3 direct number is
866-506-0218.

Yes that was me :P its also in here
»[TWC] TWC New York Modem Activation