HughesNet charged me for a "no-charge" modem and that was the last straw (even tho I knew I could get my money back). Just sick and tired of messing with these crooks. What was plan B? Uhh, I didn't have one
In the heat of the moment, I didn't care if I ever saw the www again!
So, in my most controlled yet stern southern voice, I said "you know what, just forget it. I'm done with HughesNet! I'm disputing the charge on my cc and canceling my service so connect me to the cancellation dept". Yep, I'll show them! They've messed with me one time too many! An hour and a half later I hung up the phone as a new Gen 4 customer with a 2 year contract
Not sure when I lost control of the conversation LOL.
A few weeks ago I had answered the questions on Hughesnet to see which Gen 4 plan was right fore me and determined the 10GB plan was more than enough.
I had lots of questions for the rep and even quoted him a few posts from this site. He had all the "right" answers
Here are the details:
*Power Plan $50 + $10 lease. As of right now, you can't buy the equipment but they're working on it and will notify me when that's an option.
*$20 discount per month for 6 months
*Free Gen 4 upgrade/install AND a $50 mail in rebate. It's not a $50 install and a $50 rebate. I'm just getting the $50 rebate in addition to the free install because I'm a nice person (g). Verified with the supervisor. We'll see.
*HN9000 tokens roll over
* Cost of HN9000 replacement modem will be credited once they receive the modem.
Whew! I need a cup of tea and and hour of General Hospital.
I wonder if they've put a big "SUCKER!" label on my account LOL
Satellite company just called to set up an appt for tomorrow. They must be afraid I'm going to change my mind
If anyone here can show just cause why I should cancel, speak now or forever hold your peace!