 LibraPremium join:2003-08-06 USA kudos:1 | Will Verizon shut down copper phone accounts? Has anyone heard about this? I was just at my Verizon page and there was an "important service notice". It said they were transitioning from anything copper to fios and when they were done these services would no longer be available. Does anyone know if this is true or just a scare tactic?
I recently got Fios Triple play, but have left our copper phone line as is (although Verizon told me if I changed it to digital it would cost $10 added to my account, as opposed to the $65 it now costs.)
I'm just curious if they can/will actually stop copper service.
Sincerely, Libra |
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 PhoenixDown-- Wants FIOSPremium join:2003-06-08 Fresh Meadows, NY kudos:1 | What area do you live? |
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 SRF26 join:2000-04-03 Jamaica, NY | reply to Libra It is unlikely that Verizon will/can shut down copper telco service for a long time. The infrastructure to support FiOS still does not exist in many areas where FiOS has a presence e.g. NYC. Until Verizon is available to every single location where copper exist today, copper isn't going away.
Regards....JL |
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 LibraPremium join:2003-08-06 USA kudos:1 | reply to Libra Thank you for your replies. I live in one of the 5 boroughs of NYC. I'm glad to hear copper will remain. I don't want to be forced into switching to digital (although the digital line we now have seems fine).
Sincerely, Libra |
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 birdfeedrPremium,MVM join:2001-08-11 Warwick, RI kudos:8 | reply to Libra Two people out my way were transitioned over to fiber because of line quality complaints, repeatedly over the years. We're 32000 feet out, and finding good copper pairs is not easy I guess.
The services they are getting is the same as before in terms of billing. It's still regulated POTS, just over on fiber delivery.
The thing VZ cannot do is to force migration from regulated POTS to a non-regulated digital service. Your price shows that, $65 instead of $10.
At this home/office, three lines go through the ONT. One is residential POTS metered service. That never changed. The other two lines are business, were also POTS that did not change. When we ordered FiOS, we went internet only. The phone service stayed the same, just changed from copper to fiber.
We did recently go to bundled service to put both business phones and internet to the business account.
I think the biggest reason folks want to stay on copper is the ability to use line-powered phones in case of an extended outage. The only times we have had longer than 8-hour electrical outages was when they were storm-related. Since we want to keep the freezer running, our generator also keeps the FiOS running. No big deal for us, although it's not a solution for everybody.
There are other ways to keep the ONT running in a long-term outage. $55/mo. difference will pay for a lot of backup in a short time. Unless I misunderstood your reason to retain copper.
My 2 friends who were pushed over to fiber had some of the same concerns, they are both elderly and need communication in case of emergency. We've improved their battery backup for longer-term peace of mind, so now they have the best of both worlds. An external battery and cable to plug into the Auxiliary power jack on the BBU works for them. |
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 LibraPremium join:2003-08-06 USA kudos:1 | said by birdfeedr: We've improved their battery backup for longer-term peace of mind, so now they have the best of both worlds. An external battery and cable to plug into the Auxiliary power jack on the BBU works for them. We're not technically inclined. Would we be able to do what you describe or would Verizon do it for us?
I don't understand what regulated POTS is over fiber wires. Is that what my digital phone line is?
My main reason for keeping the copper right now is it's reliability in case of an emergency. (But I do like the difference in price if we switch.)
Thank you for your reply.
Sincerely, Libra |
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 More FiberPremium,MVM join:2005-09-26 West Chester, PA kudos:28 | said by Libra:Would we be able to do what you describe or would Verizon do it for us? No, VZ won't provide you with an auxiliary battery. Use of the aux battery jack on the BBU is unsupported.
birdfeedr put up a long post a couple months ago after researching the aux battery jack very thoroughly. Read his post and decide if that's something you want to tackle.
said by Libra:I don't understand what regulated POTS is over fiber wires. Regulated POTS is Freedom Essentials delivered over fiber. -- There are 10 kinds of people in the world; those who understand binary and those who don't.
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 PoloDudePremium,VIP join:2006-03-29 Northport, NY kudos:3 | And POTS = Plain Old Telephone Service |
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 birdfeedrPremium,MVM join:2001-08-11 Warwick, RI kudos:8 | reply to Libra said by Libra:said by birdfeedr: We've improved their battery backup for longer-term peace of mind, so now they have the best of both worlds. An external battery and cable to plug into the Auxiliary power jack on the BBU works for them. We're not technically inclined. Would we be able to do what you describe or would Verizon do it for us? Maybe not, but you've given me an idea or two. Stay tuned.
said by Libra:I don't understand what regulated POTS is over fiber wires. POTS is an acronym for Plain Old Telephone Service.
Freedom Essentials is one package that includes local and long distance, but that one and the Lifeline service and all of the legacy phone services (and there are quite a few different plans) are all regulated by state and federal government. These services used to be delivered over copper wires. VZ has to get permission to raise rates on regulated services, and they are taxed differently. There are other regulated conditions they need to meet including time to repair.
I'm not sure about other states, but Verizon Communications (or similar) provides the regulated service and Verizon Online provides the data service. Billing services from the two companies can get very complex and is part of the reason VZ is working very hard to get everyone who has a Verizon Online service off of Verizon Communications services. They are not renewing Freedom Essentials (regulated), and are forcing bundle renewals over to Digital Voice (unregulated). That's the end result of only offering Digital Voice.
I do not believe they can force an existing subscriber on a pre-Freedom Essentials plan off of it. An example is my two friends, and the residential measured service we're still on at the home/office I referred to earlier.
But if I just moved into town from Nebraska, and called up to get only telephone service, I think I'd have to pull out all the stops to get a regulated telephone plan. I'm sure I would be offered only Digital Voice, unless I were to specifically request a lifeline or measured service tariff. There are still legacy copper wires available on my street, and I'm sure Verizon Communications would deliver measured service to me on copper.
Whether it's delivered over copper or fiber is distinct from whether it is regulated or not.
Hope this explanation helps.
said by My April Bill :Service Providers Verizon RI provides regional, local calling and related features, other voice services, and FiOS TV service, unless otherwise indicated. Verizon Long Distance provides long distance calling and other services identified by "VLD" in the applicable billed line item. Verizon Online provides Internet service, HMC service and FiOS TV equipment. I don't know yet what my new bill will show, I've been switched to Digital Voice. TV will still be regulated and will still be provided by Verizon RI. |
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 PhoenixDown-- Wants FIOSPremium join:2003-06-08 Fresh Meadows, NY kudos:1 | reply to Libra Just to add to the conversation, fiber has been used to provide plain old telephone service for decades now.
Anyone who is familiar with DSL in its early days, or was a visitor to this site, may recall people talking about how they couldn't get DSL because part of their telephone line was delivered over fiber and only part was delivered on copper.
Some providers used to sell i-dsl -- DSL service over fiber which was just ISDN service without a B-Channel. -- 1/22/2012 Delegate Count Newt 25 | Romney 14 | Ron Paul 10 | Santorum 8
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 LibraPremium join:2003-08-06 USA kudos:1 | reply to birdfeedr Thank you for explaining the difference between copper POTS and digital voice. I imagine that since the digital voice is unregulated it may not remain in our favor in the future. I read the information you wrote about using the auxiliary bbu. It's quite interesting but the initial warnings stopped me, not to mention I wouldn't be capable of doing that.
I'll keep the copper for now. I'm glad Verizon can't force a switch.
Sincerely, Libra |
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 tnsprin join:2003-07-23 Bradenton, FL kudos:1 | reply to SRF26 said by SRF26:It is unlikely that Verizon will/can shut down copper telco service for a long time. The infrastructure to support FiOS still does not exist in many areas where FiOS has a presence e.g. NYC. Until Verizon is available to every single location where copper exist today, copper isn't going away.
Regards....JL Actually they are definitely sending out notices such as the original poster mentioned hear in Nassau County, NY. Might take longer in NYC, but they are definitely moving to get rid of copper which is high maintenance. |
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 birdfeedrPremium,MVM join:2001-08-11 Warwick, RI kudos:8 | reply to Libra said by Libra:I read the information you wrote about using the auxiliary bbu. It's quite interesting but the initial warnings stopped me, not to mention I wouldn't be capable of doing that. I wrote those warnings as a caution to non-technical readers. They were included in response to public as well as private comments that I was publishing instructions to modify VZ's equipment. Done improperly, it could result in equipment damage.
I am testing a fairly easy non-technical solution, which I will publish when complete.
[edit to add]It's obvious that an additional BBU would improve run time, but I'm thinking of a battery supplement or replacement. |
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 batsonaMaryland join:2004-04-17 Ellicott City, MD | reply to Libra My neighbor had bad quality problems on his copper, that resulted in 911 calls coming from his phoneline (interference, cross-talk)?? At any rate, they moved him to FiOS just because of it - I doubt he knew what it was.. no problem since... |
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 SRF26 join:2000-04-03 Jamaica, NY | There is no doubt fiber is the wave of the future, but it isn't going to replace the current copper infrastructure in urban areas like NYC for many years to come. IMO, fiber will only be run to replace copper as a last resort. It might be a cynical, but Verizon isn't going to run fiber (spend money) unless they are forced to do it.
Regards...JL |
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 lijacobs join:2010-07-30 Lawrence, NY kudos:1 Reviews:
·Verizon FiOS
| reply to Libra The reason that VZ is forcibly switching customers to DV is to bust the CWA and IBEW unions. Trouble report resolution for DV is handled by non-union employees. Fiber, once it is installed is subject to for less degradation than copper, thus, no work for VZ union field employees. It's aways the money. |
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 | reply to Libra It is called "network evolution". Yes Verizon CAN force you off of the copper and onto the Fiber. What they CANNOT do is force you from a regulated service to a deregulated service.
You as the subscriber cannot dictate to Verizon the "transport method" in which they deliver the service.
Network evolution involves changing your transport method from the copper network onto the fiber optic network. However, your services and rates do not change.
As an example, your copper line at one point may have been a direct copper feed. As years went by your pair may have changed from direct copper to a "PG"(pair gain) system. (Half fiber/ half copper). This change would be transparent to you and you would never know we changed the transport method of delivering your service. Also, the line cards would be subject to failure and power outages just the same as an ONT, and all you would know is that your service was out without knowing the exact reason why. The backup generators and batteries for these CEVs (fiber huts) would keep the power going, similar to the Battery Backup for your FiOS ONT. The difference being they would last a lot longer than 8 hours because they are refrigerator sized units.
In summary, YES, everyone in a FiOS enabled area will eventually be forced onto the fiber, but you can keep your same deregulated services. Currently, to make the transition as smooth as possible, Verizon is requesting customers to voluntarily accept the free upgrade. When you are one of the last remaining customers in an area, you will be forced to make the change, especially if there are no spare copper pairs to provision your service in the event that the copper degrades. There is ZERO capital expenditure going into replacing copper plant where there is already a fiber overlay. The only areas that will have copper plant replaced with new copper cables are the areas that are not planned for FiOS. |
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 | reply to Libra They are lying....Some day it will me true but not yet.
Again they are LYING to you.They are fishing |
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 PoloDudePremium,VIP join:2006-03-29 Northport, NY kudos:3 | What are they lying about? They did not say they are forcing Libra over. VZ also said that Libra can move over to DV , dropping the copper bill and adding $10 to the FiOS bill. |
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 | reply to vzfiostechnj Verizon may have a right to change the transport method however the FiOS install is very invasive. Unlike a transparent change of fiber added someplace away from the home FiOS requires a new drop brought in, an outlet to be provided, access to MY computer . For most people this is not an issue and if one is building a new home and the walls are not closed in by all means wire it for fiber from the get go (EX: run cat 6 through the walls, new coax to every room). Issues however can occur retrofitting an older home . In this case the customer can simply move on to another provider for services needed as i did. I got rid of both the verizon POTS and verizon DSL to get them off my back. I will leave this with the following: I would embrace this IF the home was new. |
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