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chrisu91
join:2007-03-17
Canada

chrisu91

Member

Modem Won't Connect

Rebooting the modem has not helped. The modem just continuously resets itself. Gets to "Downloading CM Config File" then starts over...

»postimage.org/image/fcc2t8s9v/
»postimage.org/image/we4wvc74z/

As you can see, the power levels are crazy and all over the place for some reason. No issues with my cable TV or Rogers home phone.

elitefx
join:2011-02-14
London, ON

elitefx

Member

Okay. There's various ways to correct this problem:

A- If using a separate discrete wireless router then reboot the wireless router only.

B- replace any cable lines, splitters etc that are not identical to Rogers issue. check all connections.

C- connect the SMC downstream to the modem cable line running directly from the first splitter in the residence. connect the smc upstream directly to the pc.

This is a connectivity issue commonly caused by a faulty signal within the residence. Should the above steps not solve the issue call tech Support.

Been there, done that...........