MediacomChadMediacom Social Media Relations TeamPremium,VIP
Gulf Breeze, FL
|reply to jk0 |
Re: [IA] repeated drops of 30s to 1 min
Maintenance has been completed as of today, jk0, and NOC distributed an upgrade across all the modems on the system. If possible, the Tech Ops Supervisor would like to swap your current modem out for a an updated DOCSIS 3.0 modem. I can go ahead an get an appointment scheduled for you, if you'd like.