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buddahbless

join:2005-03-21
Premium
Reviews:
·AT&T DSL Service
reply to maestro7

Re: Watch the editorial bias, please.

said by maestro7:

Why?

Because as of 6/4/2012, I received this response from AT&T over my question concerning Atlanta expansion of U-Verse.

Further, I have followed up numerous times since then -- specifically at my local AT&T store -- and they continue to say that while my area is "green" for service, rumor has it that AT&T won't be investing in additional resources to make additional hookups any quicker..

HAHAHA ROFLOL..... Truly your being sarcastic right? As I hope your not that naive to believe them. The fact you, yourself said.. "you checked in with them numerous times" and have no upgrade yet should point you to your answer. Thats like ATT telling you After you just purchased a new smartphone on a 2 yr contract, you come home to find out there is absolutely no service in your home and barely any outside, and when you call them they A rep says to you " Just wait try it out for 30 days you will have great service by then were sure of it!". ( notice how the return window is now only 14 days but the reps will tell you to try it for 30!).

I don't and wouldn't believe ATT as far as I can throw them and I do have there DSL service so Im hardly Bias, Its down more than up, can't get over 3mpbs yet there service checker when you sign up says 6mbps is available and has said that since 2006, and my bill is always hit with sticker shock as there always hitting me with overages! Go to cable you say? Can't! They wont run it to my area, flat out said NO!

maestro7

join:2004-08-31
Loganville, GA
Reviews:
·Comcast
·DIRECTV
·AT&T Southeast
buddahbless:

I believe what I can see insofar as my bill and my service is concerned. If AT&T decides that they are definitely not going to expand service, then my family will need to weigh our options; AT&T has not said any such thing yet.

Regarding cellular service via AT&T, once again, our service with them has been boring. No price changes, no outages, next to no dropped calls -- just promised service for the past *decade*.

Regarding DSL billing, the only thing I can speak to is my own bill and my own experience with AT&T. I've never -- never -- had a problem with any corrections (and there have been less than a handful from time to time over the past 7 years) to what were obvious deviations from promised service on our line.

Once again -- my point is the blatantly biased reporting of this article on DSLReports.com, not the efficacy of DSL, Cable, or other service, nor whether or not AT&T, in fact, is going to continue or *not* continue expanding their DSL-based services.


Shadow01
Premium
join:2003-10-24
Wasteland
said by maestro7:

buddahbless:

I believe what I can see insofar as my bill and my service is concerned. If AT&T decides that they are definitely not going to expand service, then my family will need to weigh our options; AT&T has not said any such thing yet.

This is exactly why you will never get a true answer from att. If they tell you the truth. You may leave for greener pastures.
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