http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27625760 en Wed, 19 Jun 2013 11:18:39 EDT Wed, 19 Jun 2013 11:18:39 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27755139 Thank you!]]> http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27755139 Fri, 23 Nov 2012 18:45:39 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27746904
Thanks@]]> http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27746904 Tue, 20 Nov 2012 19:57:04 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27699381
Thanks guys!
--
Bryan Laird
RCN Engineering]]> http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27699381 Tue, 06 Nov 2012 12:48:29 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27663553 --
Bryan Laird
RCN Engineering]]> http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27663553 Fri, 26 Oct 2012 15:33:07 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27663068 http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27663068 Fri, 26 Oct 2012 13:46:58 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27653517
I'll still follow-up on my trouble ticket tomorrow evening to see what the status of it is. Things are looking better than the 5-10Mbps I was seeing night in/night out. However, I'm still only seeing about 20-25Mbps in the evening.

I know there's no such thing as a consumer SLA for speed expectations, however, would expecting ~70% of the speed subscribed to be a reasonable expectation? During off-peak hours (i.e. early morning 6-8AM) speed provisions are 100% available.

Again, thank you for the heads-up with the behind the scene infrastructure stuff RCN is doing with it's network!]]> http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27653517 Tue, 23 Oct 2012 20:30:32 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27652797 --
Bryan Laird
RCN Engineering]]> http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27652797 Tue, 23 Oct 2012 16:26:12 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27634769 http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27634769 Thu, 18 Oct 2012 07:49:28 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27633777 http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27633777 Wed, 17 Oct 2012 20:26:01 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27633535 Encoded Mac: cd5988b6d21500fe34ba638e54502fe69b3f7bd4]]> http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27633535 Wed, 17 Oct 2012 19:13:38 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27633506 http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27633506 Wed, 17 Oct 2012 19:01:40 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27630311 http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27630311 Tue, 16 Oct 2012 23:13:36 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27629599
Calling RCN doesn't help because everything always "looks fine" when I call but they can never comment on why my speed is terrible.

Can anyone from RCN chime in on this?]]> http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27629599 Tue, 16 Oct 2012 20:21:51 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27629489 http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27629489 Tue, 16 Oct 2012 19:47:34 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27627208 Thanks for having added it in :)]]> http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27627208 Tue, 16 Oct 2012 10:03:33 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27626792 http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27626792 Tue, 16 Oct 2012 07:32:53 EDT http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27626400
Encoded Mac: 09adc899f279a4049a64b4dceae84ef6540468c6]]> http://www.dslreports.com/forum/Re-Speed-Really-bad-throughput-in-evening-Easton-PA-27626400 Mon, 15 Oct 2012 23:36:31 EDT http://www.dslreports.com/forum/Speed-Really-bad-throughput-in-evening-Easton-PA-27625760
I didn't know where else to turn regarding this so I'm seeing if I may be able to receive assistance here.

I've been calling RCN tech support for weeks regarding speed issues in the evening. While I understand that bandwidth is shared amongst customers associated with the same node, I'm seeing very poor network performance (as slow as 5Mbps downstream on a 75Mbps account, upstream performance is fine).

Here is an album with two tests I took this evening. I left the encoded MAC on the one test but edited out the IP and modem MAC information from both screen captures.

[att=1]
[att=2]

I've had a tech come out and they, and someone on phone support, suggested I get a modem from RCN since they'll claim it's my modem and they cannot support my equipment. Even with their modem installed on site, I'm still seeing poor network performance.

I'm going to try and get support again since now, with their equipment, I'm experiencing the same problem but I don't know if there is anything another contractor coming on site could address.

Any help would be appreciated. Thanks!

]]> http://www.dslreports.com/forum/Speed-Really-bad-throughput-in-evening-Easton-PA-27625760 Mon, 15 Oct 2012 19:38:53 EDT