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RXDOC
You want what?
Premium,MVM
join:2002-03-13
Pawtucket, RI

[HD] SpeedHD is suddenly not authorized?

Was watching it Tuesday...got home yesterday...237 is not authorized...called tech support...they hit the box twice and now are sending a truck roll. This is the only HD channel that I normally got but not cannot...they say its a signal issue?



puckhater

@lightpath.net

Same thing just happened to me with YES. Turned out some frequencies were too low



telcodad

join:2011-09-16
Lincroft, NJ
kudos:5

Yes, see my post about this in another recent thread: »Re: [HD] Fox Ohio Valley College Football Broadcast



RXDOC
You want what?
Premium,MVM
join:2002-03-13
Pawtucket, RI
reply to RXDOC

WOW...since they were out last month fixing all the connections it looks like a line amp/booster is in my future!

Thanks for the quick responses!


andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL
reply to telcodad

But 'Not Authorized' means it's not allowed to tune that channel. A weak signal would cause an Sa00 (or whatever) error.



telcodad

join:2011-09-16
Lincroft, NJ
kudos:5

I would have thought so too, but as puckhater said:

said by puckhater :

Same thing just happened to me with YES. Turned out some frequencies were too low


andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL
reply to RXDOC

On a Chicago forum, somebody is posting the same thing. I think this is some package issue with Comcast messing up some authorization codes.

Out of curiosity, does the SD channel work?



RXDOC
You want what?
Premium,MVM
join:2002-03-13
Pawtucket, RI
reply to RXDOC

The SD channel works...

I was told today that the HD channel was removed and required the sport package, but the SD channel was not touched.

I called back and they had no indication that this was true so it has been escalated.


andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL

By me, Speed has always been in the S&E package. And that includes both SD and HD. I don't see why they would be different.