RemyM
join:2005-02-14
Stamford, CT | reply to ryannemeth
Re: [iO] New Guide Rollout said by ryannemeth:Norwalk, CT got the new guide today
I'm on the Norwalk, CT system and I didn't get the new guide on my SA boxes. Can they be rolling it out on a smaller scale then the entire head end or do you have Samsung boxes? |
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 JackarinoPremium
join:2006-12-28
Allendale, NJ
kudos:1 | Samsung boxes are first
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Romney - Ryan 2012 |
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RemyM
join:2005-02-14
Stamford, CT | I don't think anyone has posted that they got the new guide on a Samsung box. |
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dm145
join:2009-12-12
Clifton, NJ | reply to Jackarino
Wow this thread has become useless
Filled with inaccuracies and bad guesses |
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JackarinoPremium
join:2006-12-28
Allendale, NJ
kudos:1 | reply to RemyM
I'm just saying what I was told by tech support
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Romney - Ryan 2012 |
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| reply to RemyM
I received a email from Wilt today saying:
We've started Samsung and rolled a fix for some of the SA boxes that had issues |
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BobAccount deleted
join:2012-07-22
New Jersey Reviews:
 ·Optimum Online
| reply to Jackarino
said by dm145:Wow this thread has become useless
Filled with inaccuracies and bad guesses
said by Jackarino:I'm just saying what I was told by tech support
Q.E.D. |
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| reply to miadfinsck
New patch version # 10 in diag, connecticut only samsung for now |
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 mbernsteBoostedPremium,MVM
join:2001-06-30
Piscataway, NJ | said by Geest :New patch version # 10 in diag, connecticut only samsung for now
I'm thinking I got this same update on my box here in NJ this AM sometime between 3:50 and 4:10. |
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| Indeed my 4250HDs and DVR restarted at 3:30 AM. To confirm you got the update:
To access the diagnostic menu on SA 4200 / SA 4200HD:
Hold down the center diamond key on the set top box itself until the message icon starts flashing. Then press the info key.
To access the diagnostic menu on SA 4250 / SA 4250HD / SA 8300HD:
Hold down the select button on the set top box itself until the message icon starts flashing. Then press the info key.
Use your Page Button to go up to around Page 17 and the first 3 on top...Rom Image, OS and SARA should have dates of 10/13/12 now. |
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mbernsteBoostedPremium,MVM
join:2001-06-30
Piscataway, NJ | As was previously mentioned, the update was on the Samsung boxes. |
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Reviews:
·Optimum Online
| said by mbernste:As was previously mentioned, the update was on the Samsung boxes.
New areas got Samsung downloads. The people who got the upgrade on day 1 with 8300 (DVR) and 4250 boxes got a patch last night in response to the reported bugs. |
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JackarinoPremium
join:2006-12-28
Allendale, NJ
kudos:1 | Does this mean they will fully restart the roll out?
--
Romney - Ryan 2012 |
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BobAccount deleted
join:2012-07-22
New Jersey | reply to frdrizzt
No Samsung update here. |
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| said by Bob:No Samsung update here.
samsungs were only in CT |
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mbernsteBoostedPremium,MVM
join:2001-06-30
Piscataway, NJ | reply to frdrizzt
I was referring to the patch, not the new guide. |
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| Get the guide deployed to the Samsung boxes already. They have been hemming and hawing for weeks. As someone else stated Time Warner doesnt have this problem with their guides. |
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| said by ilsno : As someone else stated Time Warner doesnt have this problem with their guides.
Don't see how that matters. Completely different company. I'm sure Cablevision is far ahead of Time Warner in mostly everything else. Different companies invest in different places. |
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| "Completely different company"
My point is all the eager anticipation I had about the new guide is fading because of the constant delays. Cablevision shouldnt have announced it was coming in the Newsday article getting our hopes up. |
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| You might as well let it fade away. Want them to keep rolling something out when they realize there are issues with it...so then they can hear you complain about not being happy with it because it doesn't work? Because I'm sure you will be one of the 1st complaining asking for the old one back. |
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