andyrossPremium,MVM
join:2003-05-04
Schaumburg, IL | reply to signmeuptoo
Re: [Caps] Where the heck did the usage meter go? Maybe those without the meter should use the direct forums to get things straightened out. Disappearing meters have been an issue ever since it became available. Hopefully, it's the same fix as before. |
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quatrixPremium
join:2005-02-11
South FL
kudos:2 | reply to ExoticFish
said by ExoticFish:Might want to edit that picture and remove your S/N and MAC. They're not SSNs. It's not like anything malicious could be done with them. |
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 RobIn Deo speramus.Premium
join:2001-08-25
Kendall, FL
kudos:3 | said by quatrix:said by ExoticFish:Might want to edit that picture and remove your S/N and MAC. They're not SSNs. It's not like anything malicious could be done with them. They can be cloned.
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CheckSite.us | YourIP.us | Reverseip.us |
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 MSaukMSaukPremium
join:2002-01-17
Sandy, UT | reply to signmeuptoo
I am showing mine, over 700GB this month. |
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| reply to Rob
No they can't with bpi+. They need the appropriate certificates too, or else it will just go in a reboot loop. And even then clones get banned. |
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Reviews:
 ·Comcast
| reply to tshirt
Called up just to check what MAC's are active on my account, and they said that SB6120 MAC is not even on my account as an active device... so not sure why it shows up, the mac and SN match my modem sitting on the shelf downstairs so it is the same device... it's not even plugged in to coax or power.. |
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| reply to signmeuptoo
Even if a modem is sitting in your account not active it will show up as a device on that meter. Make the rep completely remove the equipment from your account if it doesn't belong there. |
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Reviews:
·Comcast
| reply to neufuse
Why is mine missing its picture?  |
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| If you see the picture, you'll die instantly. Comcast is just trying to save you :P. |
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andyrossPremium,MVM
join:2003-05-04
Schaumburg, IL | reply to Mike Wolf
Did you blank out the MAC Address and other info from the picture, or are they actually missing? |
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 NetFixerFrom my cold dead handsPremium
join:2004-06-24
The Boro
·Comcast Business..
 ·Vonage
 ·Cingular Wireless
·Comcast
| said by andyross:Did you blank out the MAC Address and other info from the picture, or are they actually missing?
I don't know about what Mike did, but on my equipment list the modem image is "unavailable", and the SN information is blank, but the MAC address is shown:
I suspect that the SN is blank because my modems are not Comcast leased modems (and while the SN information is available by querying the device, that may not be done for customer owned modems, since Comcast would only need to track the MAC address for network management).
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We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander. |
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 tshirtPremium,MVM
join:2004-07-11
Snohomish, WA
kudos:3 | I think that may be correct (even though ComCast NEEDED the ser. # for registration, and can tell me the ser # from their records if asked)
All MY equipment does NOT show a Ser #, all theirs does have the Ser# listed |
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shades
join:2001-06-26
Williamstown, NJ
1 edit | reply to signmeuptoo
I just installed the new modem comcast sent so i can get the higher speeds, of course i am not getting the higher speeds but now the usage meter is gone for me and comcast chat rep is telling me i exceeded the 250 limit for 3 months and comcast will suspend my account, are these people idiots? |
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tshirtPremium,MVM
join:2004-07-11
Snohomish, WA
kudos:3 | Avoid chat, use the phone. |
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1 edit | reply to Darknessfall
YAY!! That's Comcastic!!  |
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 signmeuptooThank you YankeesPremium
join:2001-11-22
NanoParticle
kudos:4 | reply to shades
Report this to the government, the utilities commission. They have no business threatening you with cancellation when they can't even show the usage. |
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Reviews:
·Comcast
| reply to andyross
Just the mac adress, all the other info is actually missing such as serial number and the image. I'm seeing a similar issue with the cable boxes and DTA's, even showing me more things then I actually have which is wierd. The images above haven't been altered.
What I actually have is one Cisco cable card, two DTA's, one SA8300HD dvr, one Cisco RN200N dvr, and one Motorola SB6121 modem. |
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shades
join:2001-06-26
Williamstown, NJ | reply to tshirt
said by tshirt:Avoid chat, use the phone.
its almost funny, i was on chat for at least half an hour before i disconnected, they asked me what operating system i was using, what anti virus, what browser. i just ended it, what a waste of time. i just want the speeds i am paying for and the meter back |
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shades
join:2001-06-26
Williamstown, NJ | reply to signmeuptoo
said by signmeuptoo:Report this to the government, the utilities commission. They have no business threatening you with cancellation when they can't even show the usage.
seriously would that really do anything, plus i think the rep was just clueless |
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signmeuptooThank you YankeesPremium
join:2001-11-22
NanoParticle
kudos:4 Reviews:
·Comcast
·Optimum Online
·callwithus
| If there is a trend of people reporting them pulling this, sure, it could make a difference. These companies market themselves as being wide open spaces with bandwidth. Well what is the point of bandwidth if they are going to arbitrarily dump us. And what about us knowing what we are paying for and knowing what we are getting. Even grocery stores have scales, scales inspected. Who inspects the ISPs?
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Join Teams Helix and Discovery. Rest in Peace, Leonard David Smith, my best friend, you are missed badly! Rest in peace, Pop, glad our last years were good. Please pray for Colin, he has ependymoma, a brain cancer, donate to a children's Hospital. |
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