said by root:said by Maverick2012 :Got the new guide today and they better roll it back in or I'm going to UVerse. Record Series is the new default on the DVR and you have drill down through a couple of sub-menus to tell the box to record a single episode. And you have to go through a 7 or 8 click process every time you want to record a program, there's no way to make "record episode" the default instead of "record series".
See ya. You could also schedule the individual episode online as an alternative.
So you tell the guy see ya?
And the fix to the problem is to schedule the individual episode online.
So now instead of 7 or 8 clicks vs the 2 clicks before the rollout. You want him to start up his computer, open up a web browser, type in the web address/or use a bookmark, sign in, go to DVR section, search for the program using the guide online, etc... etc... etc... etc...
Seriously, are you a F*****G moron? Guys like you give our company a bad name.
Instead of using the info to fix, update, advance. You insult & offer zero help.