Re: [iO] New Guide Rollout

Author	All Replies
RemyM join:2005-02-14 Stamford, CT	reply to Jackarino Re: [iO] New Guide Rollout said by Jackarino: Samsung boxes are first I don't think anyone has posted that they got the new guide on a Samsung box.
	to forum · permalink · 2012-10-19 08:50:32 ·
Jackarino Premium join:2006-12-28 Allendale, NJ kudos:1	I'm just saying what I was told by tech support -- Romney - Ryan 2012
	to forum · permalink · 2012-10-19 10:50:17 ·
miadfinsck join:2012-10-02	reply to RemyM I received a email from Wilt today saying: We've started Samsung and rolled a fix for some of the SA boxes that had issues
	to forum · permalink · 2012-10-19 11:24:25 ·
Bob Account deleted join:2012-07-22 New Jersey Reviews: ·Optimum Online	reply to Jackarino said by dm145: Wow this thread has become useless Filled with inaccuracies and bad guesses said by Jackarino: I'm just saying what I was told by tech support Q.E.D.
	to forum · permalink · 2012-10-19 12:08:51 ·
Geest @optonline.net	reply to miadfinsck New patch version # 10 in diag, connecticut only samsung for now
	to forum · permalink · 2012-10-19 16:11:13 ·
mbernste Boosted Premium,MVM join:2001-06-30 Piscataway, NJ	said by Geest : New patch version # 10 in diag, connecticut only samsung for now I'm thinking I got this same update on my box here in NJ this AM sometime between 3:50 and 4:10.
	to forum · permalink · 2012-10-19 20:06:35 ·
kickass69 join:2002-06-03 Lake Hopatcong, NJ	Indeed my 4250HDs and DVR restarted at 3:30 AM. To confirm you got the update: To access the diagnostic menu on SA 4200 / SA 4200HD: Hold down the center diamond key on the set top box itself until the message icon starts flashing. Then press the info key. To access the diagnostic menu on SA 4250 / SA 4250HD / SA 8300HD: Hold down the select button on the set top box itself until the message icon starts flashing. Then press the info key. Use your Page Button to go up to around Page 17 and the first 3 on top...Rom Image, OS and SARA should have dates of 10/13/12 now.
	to forum · permalink · 2012-10-19 20:38:14 ·
mbernste Boosted Premium,MVM join:2001-06-30 Piscataway, NJ	As was previously mentioned, the update was on the Samsung boxes.
	to forum · permalink · 2012-10-19 20:49:00 ·
frdrizzt join:2008-05-03 Ronkonkoma, NY Reviews: ·Optimum Online	said by mbernste: As was previously mentioned, the update was on the Samsung boxes. New areas got Samsung downloads. The people who got the upgrade on day 1 with 8300 (DVR) and 4250 boxes got a patch last night in response to the reported bugs.
	to forum · permalink · 2012-10-20 00:41:40 ·
Jackarino Premium join:2006-12-28 Allendale, NJ kudos:1	Does this mean they will fully restart the roll out? -- Romney - Ryan 2012
	to forum · permalink · 2012-10-20 00:43:18 ·
Bob Account deleted join:2012-07-22 New Jersey	reply to frdrizzt No Samsung update here.
	to forum · permalink · 2012-10-20 05:28:02 ·
cabletecht join:2012-06-08	said by Bob: No Samsung update here. samsungs were only in CT
	to forum · permalink · 2012-10-20 07:19:42 ·

mbernste Boosted Premium,MVM join:2001-06-30 Piscataway, NJ	reply to frdrizzt I was referring to the patch, not the new guide.
	to forum · permalink · 2012-10-20 08:53:19 ·
ilsno @optonline.net	Get the guide deployed to the Samsung boxes already. They have been hemming and hawing for weeks. As someone else stated Time Warner doesnt have this problem with their guides.
	to forum · permalink · 2012-10-20 18:00:07 ·
cabletecht join:2012-06-08	said by ilsno : As someone else stated Time Warner doesnt have this problem with their guides. Don't see how that matters. Completely different company. I'm sure Cablevision is far ahead of Time Warner in mostly everything else. Different companies invest in different places.
	to forum · permalink · 2012-10-20 20:36:40 ·
ilsno @optonline.net	"Completely different company" My point is all the eager anticipation I had about the new guide is fading because of the constant delays. Cablevision shouldnt have announced it was coming in the Newsday article getting our hopes up.
	to forum · permalink · 2012-10-20 21:06:10 ·
cabletecht join:2012-06-08	You might as well let it fade away. Want them to keep rolling something out when they realize there are issues with it...so then they can hear you complain about not being happy with it because it doesn't work? Because I'm sure you will be one of the 1st complaining asking for the old one back.
	to forum · permalink · 2012-10-20 21:17:33 ·
anon @optonline.net	said by cabletecht: You might as well let it fade away. Want them to keep rolling something out when they realize there are issues with it...so then they can hear you complain about not being happy with it because it doesn't work? Because I'm sure you will be one of the 1st complaining asking for the old one back. I would just like to know what's going on. Has the rollout period been delayed, and if so, by how much? Would be nice to know which areas are getting it just to prepare ahead of time, so I'm not having issues setting up recordings when it does roll out.
	to forum · permalink · 2012-10-20 21:45:09 ·
frdrizzt join:2008-05-03 Ronkonkoma, NY	I have no issues recording with my 8300HD and the new guide. Never have. The only people with issues that have reported something here was someone who used video out to a 3rd party DVR.
	to forum · permalink · 2012-10-20 23:57:53 ·
Bob Account deleted join:2012-07-22 New Jersey Reviews: ·Optimum Online
	to forum · permalink · 2012-10-21 06:50:15 ·

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