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reply to spkay

Re: [Troubleshooting] MiFi 4620L Firmware Won't Update

Btw I'm pretty sure many of us thought of that already...so please stop praising yourself. We are stuck on trying to find the manual firmware file itself hence why we can't fix this problem yet.


South Plainfield, NJ
There is no available executable file from Verizon as of Thursday.
I spoke to Level 2 about sending out a file and installing via usb, but
they said that this was not what they were working on. All I could get from them was that they were working on the OTA problem and
that they do not have an ETA.

Basically they said to ignore the update notice.

I pointed out that during the "update" the green download bar indicated the firmware was being downloaded, but if you monitored the WWAN traffic status before, during, and after the file was supposedly downloaded, you would see that there was no activity - let alone 200Kbps of download traffic.