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Oregonian
Premium
join:2000-12-21
West Linn, OR
Reviews:
·Comcast
reply to Oregonian

Re: [Troubleshooting] MiFi 4620L Firmware Won't Update

said by Oregonian:

I don't think that I have tried the USB cable to laptop route for the update. I've been trying to do it OTA. I will give it a try and report back.

Well, I tried the USB update route with no success.

I disabled wireless on my laptop and installed the 4620L USB drivers. I then tethered the 4620L to the laptop using USB. All good so far - internet access was still available. I logged into the 4620L and went to software update. As usual, it found the update and then I selected "Install". When the unit rebooted it still shows the old software version and shows that the update failed.

So I am back to waiting on Verizon or Novatel for an update that will work.


pdxsk

@auburnwa.gov
I posted a few weeks ago. Today, I have nine (9) more 4620L's to deploy in my organization. Now, when I try to do OTA update, in the admin pages and 'check for update', nothing comes up. The 3.20.03.01 doesn't show up. Maybe Verizon stopped trying to push it in preparation for a better, functional update?

jcharr1

join:2007-05-16
Monterey, LA
said by pdxsk :

I posted a few weeks ago. Today, I have nine (9) more 4620L's to deploy in my organization. Now, when I try to do OTA update, in the admin pages and 'check for update', nothing comes up. The 3.20.03.01 doesn't show up. Maybe Verizon stopped trying to push it in preparation for a better, functional update?

The strange thing is I've noticed that the update has stopped showing up on one of our mifis but it still shows up on the other one.

jcharr1

join:2007-05-16
Monterey, LA
Actually I have to take that back. Now neither of them are showing the update.


pdxsk

@auburnwa.gov
We're doing about 40 of these 4620L Mifi's at my company. I've been watching closely since my first post weeks ago. Last week, the update did show up...this week it does not.

I see Verizon still has the instructions on how to update to the 3.20.03.01 here: »support.verizonwireless.com/syst···20l.html if you look at the "Software update instructions", you'll see them mention that firmware version exactly.

jb11464

join:2010-05-30
South Plainfield, NJ
As an FYI, Novatel level 2 support said update will be out by month end, and the new version will be 3.20.03.10


Anon

@comcast.net
reply to pdxsk
Isn't that just the same exact thing we're all doing? OTA update basically?

jb11464

join:2010-05-30
South Plainfield, NJ
yup. They are combining the original .01 upgrade which has the
problem, along with the upgrade which was to follow, hence the .10 version.


Holbrook

@embarqhsd.net
All good information that gives me hope. Neither Verizon nor Novatel support has even acknowledged my e-mail questions about port forwarding. They didn't happen to mention whether the extra .09 version points include a fix for that, did they?