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Comcast XFINITY → Re: [Caps] Where the heck did the usage meter go?

 uniqs
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« So, are my lag issues ever going to be acknowledged? • Modem went bad »
This is a sub-selection from [Caps] Where the heck did the usage meter go?

Mike Wolf
join:2009-05-24
Tuckerton, NJ

Mike Wolf to neufuse

Member

2012-Oct-22 1:17 am

to neufuse

Re: [Caps] Where the heck did the usage meter go?

Why is mine missing its picture?
actions · 2012-Oct-22 1:17 am ·

Darknessfall
Premium Member
join:2012-08-17

Darknessfall

Premium Member

2012-Oct-22 7:03 am

If you see the picture, you'll die instantly. Comcast is just trying to save you :P.
actions · 2012-Oct-22 7:03 am ·

andyross
MVM
join:2003-05-04
Aurora, IL

andyross to Mike Wolf

MVM

2012-Oct-22 11:01 am

to Mike Wolf
Did you blank out the MAC Address and other info from the picture, or are they actually missing?
actions · 2012-Oct-22 11:01 am ·

NetFixer
From My Cold Dead Hands
Premium Member
join:2004-06-24
The Boro
Netgear CM500
Pace 5268AC
TRENDnet TEW-829DRU

NetFixer

Premium Member

2012-Oct-22 12:44 pm

said by andyross:

Did you blank out the MAC Address and other info from the picture, or are they actually missing?

I don't know about what Mike did, but on my equipment list the modem image is "unavailable", and the SN information is blank, but the MAC address is shown:




I suspect that the SN is blank because my modems are not Comcast leased modems (and while the SN information is available by querying the device, that may not be done for customer owned modems, since Comcast would only need to track the MAC address for network management).
actions · 2012-Oct-22 12:44 pm ·

tshirt
Premium Member
join:2004-07-11
Snohomish, WA

tshirt

Premium Member

2012-Oct-22 1:18 pm

I think that may be correct (even though ComCast NEEDED the ser. # for registration, and can tell me the ser # from their records if asked)
All MY equipment does NOT show a Ser #, all theirs does have the Ser# listed
actions · 2012-Oct-22 1:18 pm ·

Mike Wolf
join:2009-05-24
Tuckerton, NJ
1 edit

Mike Wolf to Darknessfall

Member

2012-Oct-22 5:05 pm

to Darknessfall
YAY!! That's Comcastic!!
actions · 2012-Oct-22 5:05 pm ·
Mike Wolf

Mike Wolf to andyross

Member

2012-Oct-22 5:12 pm

to andyross
 
 
Just the mac adress, all the other info is actually missing such as serial number and the image. I'm seeing a similar issue with the cable boxes and DTA's, even showing me more things then I actually have which is wierd. The images above haven't been altered.
What I actually have is one Cisco cable card, two DTA's, one SA8300HD dvr, one Cisco RN200N dvr, and one Motorola SB6121 modem.
actions · 2012-Oct-22 5:12 pm ·
Forums → US ISPs cable → Comcast XFINITY
« So, are my lag issues ever going to be acknowledged? • Modem went bad »
This is a sub-selection from [Caps] Where the heck did the usage meter go?