Hazel Green, WI
|reply to sean67854 |
Re: [IA] repeated drops of 30s to 1 min
Just wanted to update everyone -- the issue seems to have been resolved as of Friday. The problem was caused by the upgrades as I mentioned above. If you're not running a DOCSIS3 modem, you may want to have them get you one as these support the 3 channels required for the higher speeds, whereas the older modems support 1, which was causing all of the disconnects.
Thanks again Chad for getting this taken care of.