| [TWC] Approved modems for purchase Will TWC not approve a customer-owned SB6141 on the Standard plan? The reason I ask is that one of the FAQ's states the approved modems are:
For Turbo, Extreme, and Ultimate Service:
Motorola SB6141 or SBG6580.
For Lite, Basic, and Standard:
Motorola SB5101, SB5101U, or SBG901
»www.timewarnercable.com/en/resid···dem.html |
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| They should be backward compatible. |
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 hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:8 | Yes they are backwards compatible.
Thank You
Hob |
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| reply to Bucolic
I don't understand the difference between SB5101 and 5101U. I presume the "U" is for the USB port. However, my current (rented) plain old 5101 also has a USB port. So that's confusing.
I went to a store today and they had many 5101U, but no plain 5101.
Is the only difference that the 5101U does not have a standby button like the plain 5101? Or is there more difference? Thanks. |
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| said by Bucolic
Is the only difference that the 5101U does not have a standby button like the plain 5101? Or is there more difference? Thanks.
That is the only difference. The 5010BN difference is that it does not have a USB port. |
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hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:8 | In this day and age, a modem does not need a USB port.
Hob |
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| reply to Bucolic
both modem should be the same, just SB5101U has a usb port.
5010BN is not in the list |
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| reply to Bucolic
After phoning the MAC of the new modem to TWC customer service, do you have to leave the modem turned on while they activate it? i.e., does turning it off cause the activation to fail? |
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hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:8 | said by Bucolic :After phoning the MAC of the new modem to TWC customer service, do you have to leave the modem turned on while they activate it? i.e., does turning it off cause the activation to fail?
No |
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| reply to Bucolic
not really. i done both way already. plug in before call twc(level 3 support) or after. they will ask u to plug in modem |
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| reply to Bucolic
It's better to have your equipment plugged in before you call so the person setting it up can verify the modem has the correct bootfiles. |
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1 edit | reply to Bucolic
So here is a silly Q - why is Motorola the only vendor on the listing? If I were to purchase a device that is normally leased (an Arris or Ubee for example), surely the office should be able to activate that for me?
Since the site *only* lists Motorola devices, I am concerned that if I call in with a different modem they will feed me a policy line, "only things in that list are OK," even though I could lease and wind up with a different brand anyway.
I'm slightly Moto-shy because I've seen all of the complaints about their D3 gear and heavy upstream traffic causing it to self-reboot. I don't think I've seen this happen to me yet with my current "free" (TWC-provided) SBG6580, but why poke the fate bear if skipping Motorola is the safer option?
The Ubee DDW3611 is available on eBay, can be put into bridge mode (I don't need the router or wifi, I use pfSense and an Airport Extreme), and is on the "if you lease you could get one of these" list. If they refuse to activate it for customer-owned setups, it seems almost like collusion with Motorola to increase demand on their modems... |
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| Call in, give them your mac address. If it works, it works. If it doesn't, then you will have to get an approved modem. |
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 PCInTechkeeping art alive since 1953Premium
join:2004-06-07
Massena, NY
kudos:9 | reply to bradenmcg
I called TW Central NY (Syracuse) and they told me they will absolutely NOT activate a modem that is NOT on the approved for individual purchase list, even if it is one that they provide to leasing customers. |
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| It's probably still a divisional thing, most people I know they dont' even ask what model it is, just what the mac is. |
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| reply to hobgoblin
said by hobgoblin:In this day and age, a modem does not need a USB port.
Hob
Yes it does , like for example in my dualband router I use my 2.0 USB Drive , I copie files from PC and then stream on laptop which makes it perfect, rather then creating media server on my pc this way my PC does not have to be on for this. |
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| reply to hobgoblin
said by hobgoblin:In this day and age, a modem does not need a USB port.
Hob
Especially since most people connect their modems to routers. |
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| reply to patt2k
Why not put your USB 2.0 drive directly into your laptop? |
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Reviews:
·Verizon FiOS
·AT&T Wireless Br..
| said by Fleeced:Why not put your USB 2.0 drive directly into your laptop?
I prefer option with no wires  |
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| Kind of silly, but people will fight tooth and nail for perceived "convience". You have other options such as using cloud networks, getting a proper networked storage drive or other things that don't use the slow USB ports. |
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