Is Fioptics a shared service with the neighborhood or what? One day I get 30 down 10 up then the next I get 4 down and 10 up. It's all over the place. Anyone else have this problem? I have only had it two days (Delhi, OH), but I thought I would get what I was paying for as far as speed.
He's got full FTTH. TV use should not be affecting the connection speed. They run at two different wavelengths over the fiber and the TV signal is split off before the ONT. Unfortunately with the Westell you can't see details on what the line speed is trained at in the web interface.
I'd rule out simple stuff first. Reset router. Check network cabling. Is it happening with more than one computer? If basic troubleshooting doesn't work you may want to contact support. A device somewhere in the chain could be hiccuping. Of course there's always the possibility that the zoomtown speedtest server was acting up and not reporting the right speed. I've seen that happen before. When you see it going slow on speedtest.zoomtown.com quickly try a local test server on speedtest.net to see if it is also going slow. -- Photos By Greg Strong
Roberts-iMac:~ rlischer$ traceroute highspeed.zoomtown.com traceroute to speedtest.zoomtown.com (18.104.22.168), 64 hops max, 52 byte packets 1 192.168.200.1 (192.168.200.1) 1.012 ms 0.648 ms 0.473 ms 2 * * * 3 cin1.ws-zt-1.core.fuse.net (22.214.171.124) 2.038 ms 2.444 ms 1.855 ms 4 ws-zt-1.cin1.core.fuse.net (126.96.36.199) 1.906 ms 1.871 ms 1.886 ms 5 10ge9-1.newsw1.core.fuse.net (188.8.131.52) 1.683 ms 1.821 ms 1.827 ms 6 * * 10ge8-4.sw2.core.fuse.net (184.108.40.206) 6.934 ms 7 sw2.svs.fuse.net (220.127.116.11) 1.955 ms 1.996 ms 1.712 ms 8 speedtest.zoomtown.com (18.104.22.168) 3.826 ms * *
My speed right now shows 2.7 down 7 up. I am doing this test remotely using Teamviewer, so that might not be very reliable.
My name is Katie and I work for Cincinnati Bell. Can you email us your account # and a convenient contact # so we can look into this for you? Please email us at email@example.com and include DSLReports in the subject line.
I have run tests over and over and I have been staying in the high 50s now, uploads are still 10-15. I have not changed anything on my end, so I guess Bell was still working in my area or something. I am happy with the speeds now. Thanks for all the help!