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NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
Reviews:
·SONIC.NET
·Pacific Bell - SBC
reply to staind20960

Re: [CenturyTel] High Latency in North Carolina

The possibility exists that your previous 1.5M connection was on Fastpath. When your speed was bumped up, your connection was unstable, so they set it to Interleaved in an attempt to stabilize it. Finally, when they restored your 1.5M connection, they left it on interleaved. The interleave setting can add 20ms to 40ms to your connection latency. It may be that all you need is to request a change to Fastpath.

Alas, I can't help you with that.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

staind20960

join:2012-10-22
Tyner, NC
Thanks for the reply, so far I have been unable to get anyone on the phone from Centurylink who even knows what Fastpath is. Guess I will continue to fight it out with them.


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
Reviews:
·SONIC.NET
·Pacific Bell - SBC
said by staind20960:

Thanks for the reply, so far I have been unable to get anyone on the phone from Centurylink who even knows what Fastpath is. Guess I will continue to fight it out with them.

They might understand, "noise profile". I think that is the common term at the technician level.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

staind20960

join:2012-10-22
Tyner, NC
Might give that a shot the next time I have a minute to call them.