http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27649781 en Thu, 20 Jun 2013 04:31:47 EDT Thu, 20 Jun 2013 04:31:47 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27723412
My name is Katie and I work for Cincinnati Bell. Can you email us your account # and a convenient contact # so we can look into this for you? Please email us at cincinnati.bell@fuse.net and include DSLReports in the subject line.

Thanks,

Katie
Cincinnati Bell
Social Media Team]]> http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27723412 Tue, 13 Nov 2012 13:55:03 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27655006 http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27655006 Wed, 24 Oct 2012 10:19:18 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27653094 ]]> http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27653094 Tue, 23 Oct 2012 17:57:31 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27652185 http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27652185 Tue, 23 Oct 2012 13:58:38 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27652169
I would not expect Teamviewer to make the difference between expected 30 Mbps down and ~3 Mbps - but best to check again with cleanest system / fewest elements in play.

It is always possible that you have an intermittent fault....]]> http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27652169 Tue, 23 Oct 2012 13:55:50 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27651824 traceroute to speedtest.zoomtown.com (216.68.1.240), 64 hops max, 52 byte packets
1 192.168.200.1 (192.168.200.1) 1.012 ms 0.648 ms 0.473 ms
2 * * *
3 cin1.ws-zt-1.core.fuse.net (216.68.14.53) 2.038 ms 2.444 ms 1.855 ms
4 ws-zt-1.cin1.core.fuse.net (216.68.14.52) 1.906 ms 1.871 ms 1.886 ms
5 10ge9-1.newsw1.core.fuse.net (216.68.6.234) 1.683 ms 1.821 ms 1.827 ms
6 * * 10ge8-4.sw2.core.fuse.net (216.68.7.232) 6.934 ms
7 sw2.svs.fuse.net (216.68.7.19) 1.955 ms 1.996 ms 1.712 ms
8 speedtest.zoomtown.com (216.68.1.240) 3.826 ms * *

My speed right now shows 2.7 down 7 up. I am doing this test remotely using Teamviewer, so that might not be very reliable.]]> http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27651824 Tue, 23 Oct 2012 12:42:03 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27651535
speedtest.zoomtown.com seems to be behaving correctly right now. A trace route to it might show up routing issues.

It is also preferable to use wired connections for the speed test to rule out local wireless throughput problems.]]> http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27651535 Tue, 23 Oct 2012 11:37:37 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27651510 http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27651510 Tue, 23 Oct 2012 11:30:04 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27651217
I'd rule out simple stuff first. Reset router. Check network cabling. Is it happening with more than one computer? If basic troubleshooting doesn't work you may want to contact support. A device somewhere in the chain could be hiccuping. Of course there's always the possibility that the zoomtown speedtest server was acting up and not reporting the right speed. I've seen that happen before. When you see it going slow on speedtest.zoomtown.com quickly try a local test server on speedtest.net to see if it is also going slow.
--
Photos By Greg Strong]]> http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27651217 Tue, 23 Oct 2012 10:25:17 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27650964 http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27650964 Tue, 23 Oct 2012 09:24:02 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27650758
If you connect to the modem's web interface you should be able to see the trained speed on the line - also useful information.]]> http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27650758 Tue, 23 Oct 2012 07:50:31 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27650744 http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27650744 Tue, 23 Oct 2012 07:43:06 EDT http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27650711
What speed is the line trained at? Are you watching HD channels at the same time as the lower download figure?

Which speed test site are you using? Try speedtest.zoomtown.com . Some of the www.speedtest.net sites in the area are not very reliable indicators.]]> http://www.dslreports.com/forum/Re-Fioptics-Speeds-all-over-the-place-27650711 Tue, 23 Oct 2012 07:19:29 EDT http://www.dslreports.com/forum/Fioptics-Speeds-all-over-the-place-27649781
thanks]]> http://www.dslreports.com/forum/Fioptics-Speeds-all-over-the-place-27649781 Mon, 22 Oct 2012 21:05:19 EDT