Cincinnati Bell → Re: Fioptics Speeds all over the place

OK - download capacity is only shared on the FTTN service under certain conditions so FTTH rules that out. FTTH also explains the 10 Mbps upload.

speedtest.zoomtown.com seems to be behaving correctly right now. A trace route to it might show up routing issues.

It is also preferable to use wired connections for the speed test to rule out local wireless throughput problems.

Roberts-iMac:~ rlischer$ traceroute highspeed.zoomtown.com
traceroute to speedtest.zoomtown.com (216.68.1.240), 64 hops max, 52 byte packets
1 192.168.200.1 (192.168.200.1) 1.012 ms 0.648 ms 0.473 ms
2 * * *
3 cin1.ws-zt-1.core.fuse.net (216.68.14.53) 2.038 ms 2.444 ms 1.855 ms
4 ws-zt-1.cin1.core.fuse.net (216.68.14.52) 1.906 ms 1.871 ms 1.886 ms
5 10ge9-1.newsw1.core.fuse.net (216.68.6.234) 1.683 ms 1.821 ms 1.827 ms
6 * * 10ge8-4.sw2.core.fuse.net (216.68.7.232) 6.934 ms
7 sw2.svs.fuse.net (216.68.7.19) 1.955 ms 1.996 ms 1.712 ms
8 speedtest.zoomtown.com (216.68.1.240) 3.826 ms * *

My speed right now shows 2.7 down 7 up. I am doing this test remotely using Teamviewer, so that might not be very reliable.

The total ping time seems reasonable for Fioptics FTTH.

I would not expect Teamviewer to make the difference between expected 30 Mbps down and ~3 Mbps - but best to check again with cleanest system / fewest elements in play.

It is always possible that you have an intermittent fault....

Thanks, I think I will plug in directly and run a test when I get home.

Hi rlischer,

My name is Katie and I work for Cincinnati Bell. Can you email us your account # and a convenient contact # so we can look into this for you? Please email us at cincinnati.bell@fuse.net and include DSLReports in the subject line.

Thanks,

Katie
Cincinnati Bell
Social Media Team