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cablesmurfet

join:2012-05-28
Burlington, ON
reply to cogeco1

Re: bell media channels launching in hd oct 4

With Cogeco any channel that you subscribe to in SD you will get for free in HD. With reference to Space, it is a Digital Value Pack or higher channel. Most of the channels that were added (HD versions) are not Basic channels. Therefore, if you are a Basic subsciber you will not get them.


MysticGuitar

join:2012-04-12
Waterdown, ON
Reviews:
·WIND Mobile
·Cogeco Cable

said by cablesmurfet:

With Cogeco any channel that you subscribe to in SD you will get for free in HD. With reference to Space, it is a Digital Value Pack or higher channel. Most of the channels that were added (HD versions) are not Basic channels. Therefore, if you are a Basic subsciber you will not get them.

Well, that doesn't help me much, haha.

Still haven't called them. Been too busy to have a chat with tech support.

tedh

join:2001-01-11
Burlington, ON

Well, I finally contacted Cogeco regarding the missing HD channels in Burlington. Dropped by the Cogeco store at the Burlington Mall and at first the rep was surprised that I wasn't getting the HD channels (Discovery, Space, etc.). Then another rep said "Oh yeah, the core area (Burlington/Oakville) doesn't have them yet, but the surrounding regions do." That was why my first rep was confused - she is from Hamilton and gets all these HD channels already. When asking when they might become available, they said they didn't have an ETA and there was nothing on their systems that indicated anything imminent. The reps said they usually find out right as these get released/updated. So who knows how long we will have to wait yet!