dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
11
share rss forum feed

elray

join:2000-12-16
Santa Monica, CA
Reviews:
·Time Warner Cable
·EarthLink
reply to PastTense

Re: Overages ! Ca ching

said by PastTense:

Verizon is in the business of maximizing profits. So if Verizon can make more money from customers streaming from Netflix (via $10/GB overage charges) than from streaming from Redbox/Verizon (via a $8-10 monthly fee) then it will prefer the first option.

Wrong. Overage charges kill goodwill and beget turnover - Mom cancels the whole account and/or learns about prepaid. With iPhone customers worth at least $2K/each, no company is looking to offend over $10/gb; they want your $120/month and your two-year renewal.

Only Sprint has officially fired customers, and they paid for it.