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raphaeltee

join:2004-10-24
Brooklyn, NY
reply to raphaeltee

Re: [TWC] RR Standard with Motorola SB6141 Speed Increase?

Today -- nearly two weeks later -- I got a service call.

The modem, which had been provisioned, kept on rebooting. Turns out I had a bad splitter, despite having paid a premium for it at Staples. Tech installed a new one (free of charge) and was out in twenty minutes.

Service is noticeably faster. Also relieved since in the back of my mind I was afraid the tech would show up and try to tell me the 6121 wasn't acceptable.