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reply to negativeduck

Re: [Speed] Really bad throughput in evening - Easton, PA

Thanks for the update.

I'll still follow-up on my trouble ticket tomorrow evening to see what the status of it is. Things are looking better than the 5-10Mbps I was seeing night in/night out. However, I'm still only seeing about 20-25Mbps in the evening.

I know there's no such thing as a consumer SLA for speed expectations, however, would expecting ~70% of the speed subscribed to be a reasonable expectation? During off-peak hours (i.e. early morning 6-8AM) speed provisions are 100% available.

Again, thank you for the heads-up with the behind the scene infrastructure stuff RCN is doing with it's network!