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[DSL] Slow speeds / High ping in Hamilton Area

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I am on the 16meg DSL connection and for the past week or so I have been getting extremely slow speeds and somewhat high ping regularly around 8 PM. Upload seems to stay normal though.

This used to happen for a bit before this as well but it stopped after a while so I didn't care too much. But for the last 3 days this has been happening regularly and it stays like this for 3 or 4 hours.

I have checked the connections in my house, rebooted router/modem several times, disabled wireless etc. Nothing seems to work.

Can someone from my area post and let me know if this is only happening to me or something before I call Teksavvy. Thanks.