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Alan A
join:2012-10-24
Las Vegas, NV

Alan A to Alan A

Member

to Alan A

Re: [NV] Cox Internet continually dropping in Las Vegas area

013-02-10 14:53:22 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 14:53:21 7-Information B401.0 Authorized
2013-02-10 14:53:19 5-Warning C04.1 rgstToD request sent - Response received
2013-02-10 14:53:00 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:52:50 3-Critical U02.0 UCD invalid or channel unusable
2013-02-10 14:52:37 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-10 14:52:37 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-10 14:52:07 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:52:06 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:52:03 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:52:01 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:51:59 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:51:58 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:51:57 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:51:56 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:51:56 4-Error C401.0 DCC-ACK not received
2013-02-10 14:51:55 7-Information C203.0 DCC arrive new
2013-02-10 14:51:55 7-Information C203.0 DCC arrive new
2013-02-10 14:51:55 7-Information C203.0 DCC arrive new
2013-02-10 14:51:54 7-Information C203.0 DCC arrive new
2013-02-10 14:51:54 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 14:51:53 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 14:51:52 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 14:51:50 7-Information C202.0 DCC depart old
2013-02-10 14:46:19 7-Information C203.0 DCC arrive new
2013-02-10 14:46:14 7-Information C202.0 DCC depart old
2013-02-10 14:37:05 7-Information C203.0 DCC arrive new
2013-02-10 14:37:00 7-Information C202.0 DCC depart old
2013-02-10 14:09:29 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 14:09:28 7-Information B401.0 Authorized
2013-02-10 14:09:26 5-Warning C04.1 rgstToD request sent - Response received

firerx
join:2005-01-28
Avondale, AZ

firerx to Alan A

Member

to Alan A
It's been doing the same this here in West Phoenix. I starting to get perturbed.

CoxVegas
join:2011-07-25
Las Vegas, NV

CoxVegas to Alan A

Member

to Alan A
said by Alan A:

Oh my god PLEASE fix this. I'm dropping in a tournament.

PM sent regarding getting someone out to your house to take a look, but the problem does seem localized to your location (no one else on your street is having the number of T3s you're seeing).

Your levels are good, which leads me to believe some noise is creeping in somewhere. Do you have any splitters on your modem without something plugged in on the other leg? Unshielded (or poorly shielded) coax in the runs? Anything along those lines?
CoxVegas

CoxVegas to firerx

Member

to firerx
said by firerx:

It's been doing the same this here in West Phoenix. I starting to get perturbed.

T3 errors are always very localized types of problems - they can't go any further than your node, and usually are more localized than even that. If you're getting a ton of T3s, check your local cabling, or call in to have a technician come out, measure your line for signal and noise, and if found, correct it.
Alan A
join:2012-10-24
Las Vegas, NV

Alan A to Alan A

Member

to Alan A
2013-02-10 20:41:17 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 20:41:16 7-Information B401.0 Authorized
2013-02-10 20:41:14 5-Warning C04.1 rgstToD request sent - Response received
2013-02-10 20:41:02 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:40:55 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:40:47 3-Critical U02.0 UCD invalid or channel unusable
2013-02-10 20:40:35 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-10 20:40:35 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-10 20:40:05 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:40:04 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:40:01 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:59 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:57 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:55 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:54 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:54 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:53 4-Error C401.0 DCC-ACK not received
2013-02-10 20:39:53 7-Information C203.0 DCC arrive new
2013-02-10 20:39:53 7-Information C203.0 DCC arrive new
2013-02-10 20:39:52 7-Information C203.0 DCC arrive new
2013-02-10 20:39:52 7-Information C203.0 DCC arrive new
2013-02-10 20:39:51 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 20:39:50 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 20:39:49 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 20:39:48 7-Information C202.0 DCC depart old
2013-02-10 20:38:51 7-Information C203.0 DCC arrive new
2013-02-10 20:38:46 7-Information C202.0 DCC depart old
2013-02-10 20:29:32 7-Information C203.0 DCC arrive new
2013-02-10 20:29:27 7-Information C202.0 DCC depart old
2013-02-10 20:20:45 7-Information C203.0 DCC arrive new
2013-02-10 20:20:40 7-Information C202.0 DCC depart old
2013-02-10 18:17:26 7-Information C203.0 DCC arrive new
2013-02-10 18:17:21 7-Information C202.0 DCC depart old
2013-02-10 18:06:09 7-Information C203.0 DCC arrive new

What's a coax and a splitter?
Alan A

Alan A to Alan A

Member

to Alan A
2013-02-11 14:39:24 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-11 14:39:23 7-Information B401.0 Authorized
2013-02-11 14:39:21 5-Warning C04.1 rgstToD request sent - Response received
2013-02-11 14:39:12 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:39:02 3-Critical U01.0 No UCD's Received - Timeout
2013-02-11 14:38:39 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-11 14:38:39 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-11 14:38:09 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:38:08 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:38:05 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:38:03 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:38:01 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:38:00 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:37:58 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:37:58 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:37:57 4-Error C401.0 DCC-ACK not received
2013-02-11 14:37:57 7-Information C203.0 DCC arrive new
2013-02-11 14:37:57 7-Information C203.0 DCC arrive new
2013-02-11 14:37:56 7-Information C203.0 DCC arrive new
2013-02-11 14:37:56 7-Information C203.0 DCC arrive new
2013-02-11 14:37:55 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-11 14:37:54 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-11 14:37:53 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-11 14:37:52 7-Information C202.0 DCC depart old
2013-02-11 14:35:54 7-Information C203.0 DCC arrive new
2013-02-11 14:35:49 7-Information C202.0 DCC depart old
2013-02-11 14:32:50 7-Information C203.0 DCC arrive new
2013-02-11 14:32:45 7-Information C202.0 DCC depart old
2013-02-11 14:31:48 7-Information C203.0 DCC arrive new
2013-02-11 14:31:43 7-Information C202.0 DCC depart old
2013-02-11 14:30:47 7-Information C203.0 DCC arrive new
2013-02-11 14:30:42 7-Information C202.0 DCC depart old
2013-02-11 14:29:46 7-Information C203.0 DCC arrive new
2013-02-11 14:29:41 7-Information C202.0 DCC depart old
2013-02-11 14:28:44 7-Information C203.0 DCC arrive new
2013-02-11 14:28:39 7-Information C202.0 DCC depart old
2013-02-11 14:27:43 7-Information C203.0 DCC arrive new
2013-02-11 14:27:38 7-Information C202.0 DCC depart old

Anonguy
@cox.net

Anonguy to Alan A

Anon

to Alan A
said by Alan A:

What's a coax and a splitter?

Coax is the wire that cable signals run on.

»en.wikipedia.org/wiki/Co ··· al_cable

A splitter splits that cable signal for multiple devices...

»www.ellies.co.za/assets/ ··· _out.jpg

Google is your friend!
HeinePaul
join:2003-07-18
Las Vegas, NV

1 edit

HeinePaul to Alan A

Member

to Alan A
Yeah, I've recently been given the "it must be your hardware inside the house.. it's not us" line by "Christopher" at Cox Support.

I'm guessing Cox is having trouble with the upstream my neighborhood is given, and as it is intermittent and mostly daytime. Amazing how those cable crimps keep such regular hours, huh?

Without their assistance, and despite the misdirection, I've noted:
the Docsis 3.0 cable modem tries to communicate with CMTS (10.65.0.1) with a MAC of MAC=64:00:f1:40:38:6a, it craps out.. but almost only between 11am and 8pm.

Here's what today has been like. What a joy...

Jan 01 1970 00:00:14 6-Notice Cable Modem Reboot due to T4 timeout ;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:16 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:16 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:16 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:01 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:01 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:01 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:06:01 3-Critical T05.0 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:03:10 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 10:12:37 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:14 6-Notice Cable Modem Reboot due to power reset ;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 09:51:26 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:39 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:14 6-Notice Cable Modem Reboot due to power reset ;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 09:49:29 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 09:38:55 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:56 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:14 6-Notice Cable Modem Reboot from GUI/Configuration page ;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 09:37:09 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;

My guess is the CMTS is failing and rebooting, or the filter built into the CMTS is improperly functioning.

CoxTech1
join:2002-04-25
Chesapeake, VA

CoxTech1

Member

Probably not a CMTS issue otherwise many thousands of others would be experiencing problems. Upstream ingress/noise is a more likely explanation although a failed modem is also possible. A technician would be able to help determine what could be going on.
Alan A
join:2012-10-24
Las Vegas, NV

Alan A to Alan A

Member

to Alan A
2013-02-17 14:50:56 7-Information C203.0 DCC arrive new
2013-02-17 14:50:51 7-Information C202.0 DCC depart old
2013-02-17 14:50:32 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-17 14:50:31 7-Information B401.0 Authorized
2013-02-17 14:50:29 5-Warning C04.1 rgstToD request sent - Response received
2013-02-17 14:50:14 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-17 14:50:14 3-Critical U02.0 UCD invalid or channel unusable
2013-02-17 14:50:07 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 14:49:44 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 14:49:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 14:49:33 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 14:49:20 7-Information C202.0 DCC depart old
2013-02-17 12:18:45 7-Information C203.0 DCC arrive new
2013-02-17 12:18:40 7-Information C202.0 DCC depart old
2013-02-17 12:10:59 7-Information B401.0 Authorized
2013-02-17 12:10:49 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-17 12:10:46 5-Warning C04.1 rgstToD request sent - Response received
2013-02-17 12:10:33 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:10:22 3-Critical U02.0 UCD invalid or channel unusable
2013-02-17 12:10:13 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-17 12:10:13 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-17 12:09:43 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:42 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:36 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:34 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:33 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:32 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:32 3-Critical R02.0 No Ranging Response received - T3 time-out

Still happening.
Expand your moderator at work
Alan A

Alan A to Alan A

Member

to Alan A

Re: [NV] Cox Internet continually dropping in Las Vegas area

2013-02-18 11:10:26 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-18 11:10:25 7-Information B401.0 Authorized
2013-02-18 11:10:23 5-Warning C04.1 rgstToD request sent - Response received
2013-02-18 11:10:03 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-18 11:10:03 3-Critical U02.0 UCD invalid or channel unusable
2013-02-18 11:10:03 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-18 11:09:33 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:32 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:31 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:30 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:29 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:28 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:27 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:26 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:25 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:24 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:23 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:22 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:21 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:20 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:19 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:18 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:16 7-Information C202.0 DCC depart old
2013-02-18 11:05:47 7-Information C203.0 DCC arrive new
2013-02-18 11:05:41 7-Information C202.0 DCC depart old
2013-02-18 09:23:33 7-Information C203.0 DCC arrive new
2013-02-18 09:23:28 7-Information C202.0 DCC depart old
2013-02-18 08:48:43 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
2013-02-18 08:19:51 7-Information C203.0 DCC arrive new
2013-02-18 08:19:46 7-Information C202.0 DCC depart old
2013-02-17 23:10:18 7-Information C203.0 DCC arrive new
Alan A

Alan A to Alan A

Member

to Alan A
2013-02-18 21:11:59 7-Information C203.0 DCC arrive new
2013-02-18 21:11:53 7-Information C202.0 DCC depart old
2013-02-18 21:11:30 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-18 21:11:29 7-Information B401.0 Authorized
2013-02-18 21:11:27 5-Warning C04.1 rgstToD request sent - Response received
2013-02-18 21:11:09 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-18 21:11:09 3-Critical U02.0 UCD invalid or channel unusable
2013-02-18 21:10:50 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-18 21:10:42 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-18 21:10:34 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-18 21:10:32 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-18 21:10:19 7-Information C202.0 DCC depart old
2013-02-18 20:37:25 7-Information C203.0 DCC arrive new
2013-02-18 20:37:20 7-Information C202.0 DCC depart old
2013-02-18 19:49:51 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-18 19:49:50 7-Information B401.0 Authorized

Optimus2357
Premium Member
join:2010-11-21
West Warwick, RI

Optimus2357

Premium Member

Looks like its a issue with noise on one of the upstream channels.

Critical C206.0 DCC aborted unable to communicate on new upstream channel

Do you know how to check your signal levels? Should be available on 192.168.100.1. What I think would be helpful to record is the Upstream frequency being used each time you have a problem, and the time you have the problem. Also, maybe try putting the modem on the line where it first enters the house? If you still have a issue there, that rules out any inside wiring.
08034016 (banned)
Hallo lisa Aus Amerika
join:2001-08-31
Byron, GA

08034016 (banned) to Alan A

Member

to Alan A
said by Alan A:

Internet drops randomly and occurs daily. It seems to happen more often around 3:00 PM and 12:00 AM-3:00 AM. When the Internet goes out, the US light goes out and blinks, and then the Internet light goes out. It does not come back until I hit the restart switch on the back of the modem. What's the deal here?

Modem model is SBV5220 and the router is F9K1103 v1.

Call the Billing office up Request/no demand a Credit on your cable bill youre paying for these Services after all, that's what i did when i had issues with my internet why pay $70 per month i said to myself when i had the issues like yours.

CoxVegas
join:2011-07-25
Las Vegas, NV

CoxVegas to Alan A

Member

to Alan A
Alan A,

I asked what was going on with your ticket I put in for you. On 2/11 our folks called you and then called again on 2/12 to set up a trouble call. Our technician visited your house 2/13 to troubleshoot and was sent away by someone at your door, saying everything was fine and the tech was no longer needed, and your trouble ticket was cancelled.
Alan A
join:2012-10-24
Las Vegas, NV

Alan A

Member

I didn't say everything was fine. The tech visited three times and the issues are still occuring.

2013-02-20 17:35:04 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-20 17:35:03 7-Information B401.0 Authorized
2013-02-20 17:35:01 5-Warning C04.1 rgstToD request sent - Response received
2013-02-20 17:34:41 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-20 17:34:41 3-Critical U02.0 UCD invalid or channel unusable
2013-02-20 17:34:41 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-20 17:34:11 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:10 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:09 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:08 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:07 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:06 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:05 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:04 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:03 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:02 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:01 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:00 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:33:59 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:33:58 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:33:57 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:33:56 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:33:53 7-Information C202.0 DCC depart old
2013-02-20 17:32:56 7-Information C203.0 DCC arrive new
2013-02-20 17:32:51 7-Information C202.0 DCC depart old
2013-02-20 16:47:35 7-Information C203.0 DCC arrive new
2013-02-20 16:47:30 7-Information C202.0 DCC depart old
2013-02-20 16:46:02 7-Information C203.0 DCC arrive new
2013-02-20 16:45:57 7-Information C202.0 DCC depart old
2013-02-20 16:44:59 7-Information C203.0 DCC arrive new
2013-02-20 16:44:54 7-Information C202.0 DCC depart old
2013-02-20 16:03:52 7-Information C203.0 DCC arrive new
2013-02-20 16:03:47 7-Information C202.0 DCC depart old
2013-02-20 15:51:34 7-Information C203.0 DCC arrive new
2013-02-20 15:51:29 7-Information C202.0 DCC depart old
2013-02-20 15:15:18 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
2013-02-20 15:06:03 7-Information C203.0 DCC arrive new
2013-02-20 15:05:58 7-Information C202.0 DCC depart old
2013-02-20 15:01:25 7-Information C203.0 DCC arrive new
Alan A

Alan A

Member

2013-02-21 20:15:53 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-21 20:15:52 7-Information B401.0 Authorized
2013-02-21 20:15:50 5-Warning C04.1 rgstToD request sent - Response received
2013-02-21 20:15:30 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:15:28 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:15:16 3-Critical U02.0 UCD invalid or channel unusable
2013-02-21 20:15:05 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-21 20:15:05 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-21 20:14:35 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:34 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:29 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:27 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:26 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:25 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:24 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:24 4-Error C401.0 DCC-ACK not received
2013-02-21 20:14:24 7-Information C203.0 DCC arrive new
2013-02-21 20:14:23 7-Information C203.0 DCC arrive new
2013-02-21 20:14:23 7-Information C203.0 DCC arrive new
2013-02-21 20:14:23 7-Information C203.0 DCC arrive new
2013-02-21 20:14:22 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 20:14:21 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 20:14:20 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 20:14:19 7-Information C202.0 DCC depart old
2013-02-21 20:13:22 7-Information C203.0 DCC arrive new
2013-02-21 20:13:17 7-Information C202.0 DCC depart old
2013-02-21 19:46:20 7-Information C203.0 DCC arrive new
2013-02-21 19:46:15 7-Information C202.0 DCC depart old
2013-02-21 19:44:48 7-Information C203.0 DCC arrive new
2013-02-21 19:44:43 7-Information C202.0 DCC depart old
Alan A

Alan A

Member

2013-02-21 20:15:53 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-21 20:15:52 7-Information B401.0 Authorized
2013-02-21 20:15:50 5-Warning C04.1 rgstToD request sent - Response received
2013-02-21 20:15:30 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:15:28 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:15:16 3-Critical U02.0 UCD invalid or channel unusable
2013-02-21 20:15:05 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-21 20:15:05 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-21 20:14:35 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:34 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:29 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:27 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:26 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:25 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:24 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:24 4-Error C401.0 DCC-ACK not received
2013-02-21 20:14:24 7-Information C203.0 DCC arrive new
2013-02-21 20:14:23 7-Information C203.0 DCC arrive new
2013-02-21 20:14:23 7-Information C203.0 DCC arrive new
2013-02-21 20:14:23 7-Information C203.0 DCC arrive new
2013-02-21 20:14:22 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 20:14:21 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 20:14:20 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 20:14:19 7-Information C202.0 DCC depart old
2013-02-21 20:13:22 7-Information C203.0 DCC arrive new
2013-02-21 20:13:17 7-Information C202.0 DCC depart old
2013-02-21 19:46:20 7-Information C203.0 DCC arrive new
2013-02-21 19:46:15 7-Information C202.0 DCC depart old
2013-02-21 19:44:48 7-Information C203.0 DCC arrive new
2013-02-21 19:44:43 7-Information C202.0 DCC depart old
Alan A

Alan A to Alan A

Member

to Alan A
2013-02-21 21:41:07 7-Information B401.0 Authorized
2013-02-21 21:40:57 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-21 21:40:54 5-Warning C04.1 rgstToD request sent - Response received
2013-02-21 21:40:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:40:29 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:40:21 3-Critical U02.0 UCD invalid or channel unusable
2013-02-21 21:40:09 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-21 21:40:09 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-21 21:39:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:38 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:35 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:33 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:30 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:29 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:28 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:28 4-Error C401.0 DCC-ACK not received
2013-02-21 21:39:28 7-Information C203.0 DCC arrive new
2013-02-21 21:39:27 7-Information C203.0 DCC arrive new
2013-02-21 21:39:27 7-Information C203.0 DCC arrive new
2013-02-21 21:39:27 7-Information C203.0 DCC arrive new
2013-02-21 21:39:26 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 21:39:25 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 21:39:24 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 21:39:23 7-Information C202.0 DCC depart old
2013-02-21 21:36:21 7-Information C203.0 DCC arrive new
2013-02-21 21:36:16 7-Information C202.0 DCC depart old
2013-02-21 21:29:16 7-Information C203.0 DCC arrive new
2013-02-21 21:29:11 7-Information C202.0 DCC depart old
Alan A

Alan A to Alan A

Member

to Alan A
2013-02-21 22:20:53 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-21 22:20:52 7-Information B401.0 Authorized
2013-02-21 22:20:50 5-Warning C04.1 rgstToD request sent - Response received
2013-02-21 22:20:43 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:20:40 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:20:31 3-Critical U02.0 UCD invalid or channel unusable
2013-02-21 22:20:17 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-21 22:20:17 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-21 22:19:47 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:46 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:43 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:41 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:38 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:37 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:36 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:36 4-Error C401.0 DCC-ACK not received
2013-02-21 22:19:35 7-Information C203.0 DCC arrive new
2013-02-21 22:19:35 7-Information C203.0 DCC arrive new
2013-02-21 22:19:35 7-Information C203.0 DCC arrive new
2013-02-21 22:19:34 7-Information C203.0 DCC arrive new
2013-02-21 22:19:34 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 22:19:33 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 22:19:32 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 22:19:30 7-Information C202.0 DCC depart old
2013-02-21 21:53:56 7-Information C203.0 DCC arrive new
2013-02-21 21:53:51 7-Information C202.0 DCC depart old
2013-02-21 21:41:07 7-Information B401.0 Authorized
2013-02-21 21:40:57 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-21 21:40:54 5-Warning C04.1 rgstToD request sent - Response received
08034016 (banned)
Hallo lisa Aus Amerika
join:2001-08-31
Byron, GA

08034016 (banned) to Alan A

Member

to Alan A
Alan,

You still getting this Error!!

File a Complaint out with the FCC Cox will get a Copy of this and has so many days to fix the issue.

Click BROADBAND/VOIP.

»www.fcc.gov/complaints

Also

Email only

Contact the cox HQ Management in Atlanta.

Good luck.
Alan A
join:2012-10-24
Las Vegas, NV

Alan A to Alan A

Member

to Alan A
2013-02-25 17:36:36 7-Information C203.0 DCC arrive new
2013-02-25 17:36:31 7-Information C202.0 DCC depart old
2013-02-25 17:35:36 7-Information C203.0 DCC arrive new
2013-02-25 17:35:31 7-Information C202.0 DCC depart old
2013-02-25 17:28:53 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-25 17:28:52 7-Information B401.0 Authorized
2013-02-25 17:28:50 5-Warning C04.1 rgstToD request sent - Response received
2013-02-25 17:28:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:28:21 3-Critical U02.0 UCD invalid or channel unusable
2013-02-25 17:28:08 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-25 17:28:08 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-25 17:27:38 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:37 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:34 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:32 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:30 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:29 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:28 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:27 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:27 4-Error C401.0 DCC-ACK not received
2013-02-25 17:27:27 7-Information C203.0 DCC arrive new
2013-02-25 17:27:26 7-Information C203.0 DCC arrive new
2013-02-25 17:27:26 7-Information C203.0 DCC arrive new
2013-02-25 17:27:26 7-Information C203.0 DCC arrive new
2013-02-25 17:27:25 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:27:24 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:27:23 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:27:22 7-Information C202.0 DCC depart old
2013-02-25 17:26:25 7-Information C203.0 DCC arrive new
2013-02-25 17:26:20 7-Information C202.0 DCC depart old
2013-02-25 17:25:23 7-Information C203.0 DCC arrive new
2013-02-25 17:25:18 7-Information C202.0 DCC depart old
2013-02-25 17:24:52 7-Information C203.0 DCC arrive new
2013-02-25 17:24:47 7-Information C202.0 DCC depart old
2013-02-25 17:23:19 7-Information C203.0 DCC arrive new
2013-02-25 17:23:14 7-Information C202.0 DCC depart old
2013-02-25 17:07:37 7-Information C203.0 DCC arrive new
2013-02-25 17:07:32 7-Information C202.0 DCC depart old
2013-02-25 17:04:30 7-Information C203.0 DCC arrive new

2013-02-25 17:38:28 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-25 17:38:27 7-Information B401.0 Authorized
2013-02-25 17:38:25 5-Warning C04.1 rgstToD request sent - Response received
2013-02-25 17:38:11 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:38:01 3-Critical U02.0 UCD invalid or channel unusable
2013-02-25 17:37:48 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-25 17:37:48 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-25 17:37:18 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:17 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:14 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:12 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:10 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:09 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:08 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:07 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:07 4-Error C401.0 DCC-ACK not received
2013-02-25 17:37:06 7-Information C203.0 DCC arrive new
2013-02-25 17:37:06 7-Information C203.0 DCC arrive new
2013-02-25 17:37:06 7-Information C203.0 DCC arrive new
2013-02-25 17:37:06 7-Information C203.0 DCC arrive new
2013-02-25 17:37:05 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:37:04 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:37:03 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:37:02 7-Information C202.0 DCC depart old
2013-02-25 17:36:36 7-Information C203.0 DCC arrive new
2013-02-25 17:36:31 7-Information C202.0 DCC depart old
2013-02-25 17:35:36 7-Information C203.0 DCC arrive new
2013-02-25 17:35:31 7-Information C202.0 DCC depart old
2013-02-25 17:28:53 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-25 17:28:52 7-Information B401.0 Authorized
2013-02-25 17:28:50 5-Warning C04.1 rgstToD request sent - Response received
2013-02-25 17:28:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:28:21 3-Critical U02.0 UCD invalid or channel unusable
Alan A

Alan A to Alan A

Member

to Alan A
2013-02-25 17:43:57 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-25 17:43:56 7-Information B401.0 Authorized
2013-02-25 17:43:54 5-Warning C04.1 rgstToD request sent - Response received
2013-02-25 17:43:44 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:43:42 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:43:31 3-Critical U02.0 UCD invalid or channel unusable
2013-02-25 17:43:20 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-25 17:43:20 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-25 17:42:50 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:49 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:46 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:44 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:42 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:41 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:40 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:39 4-Error C401.0 DCC-ACK not received
2013-02-25 17:42:39 7-Information C203.0 DCC arrive new
2013-02-25 17:42:38 7-Information C203.0 DCC arrive new
2013-02-25 17:42:38 7-Information C203.0 DCC arrive new
2013-02-25 17:42:38 7-Information C203.0 DCC arrive new
2013-02-25 17:42:37 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:42:36 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:42:35 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:42:34 7-Information C202.0 DCC depart old
2013-02-25 17:42:08 7-Information C203.0 DCC arrive new
2013-02-25 17:42:03 7-Information C202.0 DCC depart old
2013-02-25 17:41:38 7-Information C203.0 DCC arrive new
2013-02-25 17:41:33 7-Information C202.0 DCC depart old
2013-02-25 17:40:37 7-Information C203.0 DCC arrive new
2013-02-25 17:40:32 7-Information C202.0 DCC depart old
2013-02-25 17:38:28 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-25 17:38:27 7-Information B401.0 Authorized
2013-02-25 17:38:25 5-Warning C04.1 rgstToD request sent - Response received

ikyuaoki
join:2011-04-12
Wichita, KS

ikyuaoki to 08034016

Member

to 08034016
said by 08034016:

You still getting this Error!!

He's just only getting DCC entries logged that means he's on the 1x downstream and 1x upstream that is more likely be culprit issue, He's just getting the load balanced off automatically by CMTS unless He'll have to invest DOCSIS 3.0 4x4 or 8x4 modem.
08034016 (banned)
Hallo lisa Aus Amerika
join:2001-08-31
Byron, GA

08034016 (banned)

Member

said by ikyuaoki:

said by 08034016:

You still getting this Error!!

He's just only getting DCC entries logged that means he's on the 1x downstream and 1x upstream that is more likely be culprit issue, He's just getting the load balanced off automatically by CMTS unless He'll have to invest DOCSIS 3.0 4x4 or 8x4 modem.

Hes also getting a T-3 error.

bbeesley
join:2003-08-07
Richardson, TX

bbeesley

Member

said by 08034016:

Hes also getting a T-3 error.

more importantly, he is getting several T3s within the space of a few minutes. A single T3 isn't anything to worry about. Getting lots of them repeatedly points to a return path problem, most likely noise

A tech will need to come out and work to isolate and repair.
Alan A
join:2012-10-24
Las Vegas, NV

Alan A to Alan A

Member

to Alan A
Managed to get a screenshot of the signal levels.

»i.imgur.com/j7jaFzA.png
While the drop was occuring

»i.imgur.com/do3lORq.png
After modem rebooted itself

CoxVegas
join:2011-07-25
Las Vegas, NV

CoxVegas

Member

I admit I'm confused - what do you want to happen?

This is a localized problem to your house, your equipment, or the wiring to your house - a tech visit is required to isolate.

I set up a trouble ticket and a tech was sent. I even went so far as to make sure the one that was sent was one of our better RF troubleshooters. He got turned away at the door by someone saying there was no problem.

At this point, your best bet is to call in to Customer Care, and request a tech out to fix the problem.